Telecommut
Introduction:
Prime Hires is seeking a skilled Operations Officer I to join our client in support of an existing vacancy.
Contract Period: 6 months with potential to extend or convert
Pay Rate: $23 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday-Friday; 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM
Job Responsibilities:
- Complete assigned workload to meet SLA requirements for service and productivity.
- Understand and apply operating policies and procedures.
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
- Support the timely and accurate completion of business processes and procedures.
- Escalate non- standard or high-risk activities as necessary.
- Support and participate in process improvement opportunities.
- Ensure necessary due diligence to support the accuracy of all transactions / activities.
- Be knowledgeable of and comply with Bank Code of Conduct.
- Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment.
- Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas.
- Participate in personal performance management and development activities, including cross training within own team.
- Keep others informed and up to date about all relevant or useful information related to day-to-day activities.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce.
- Act as a brand ambassador for function and the bank, both internally and/or externally.
- Post secondary degree required.
- 2-4 years of Banking/ Branch experience.
- Meeting SLAs.
- Able to do multi-tasking.
- Strong attention to detail.
- Strong communication skills.
- Accuracy to detail.
- MS office experience.
- Comfortable working with multiple databases and applications.
- Business Background.
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
