Customer Development Manager

Salary Range: $100,000 - $125,000

Position function: Reporting to the Commercial Director, the individual will be responsible for leading all aspects of the Sales process for Canadian Nutrition customers.

Scope: The Customer Development Manager (CDM) is responsible to promote the company’s products to all existing and prospective accounts within Canada.  The individual will develop and maintain productive working relationships with customers to achieve pipeline sufficiency and sales goals, focusing on core distributed and value-add products.  In-person and online sales calls with key nutrition stakeholders are required to increase share of wallet with existing customers, and to expand the customer base within Canada.  The individual will provide feedback and make recommendations based on market conditions and competitive landscape. Assigned territory - Canada.

• Develop a strategy and sales approach that aligns with Caldic’s Strategy, Products and Capabilities
• Responsible for setting and executing stretch budget goals aligned with the organization’s objectives
• Create and deliver sales presentations to target customers, aligning Company’s offerings to their needs
• Prospect for new accounts utilizing media, trade shows and cold calls to grow their territory
• Meet or exceed established in person and online customer calls, pipeline sufficiency and material margin KPIs
• Provide technical support to customers using various internal tools and resources available

• Degree or Diploma in Business, Food Science or equivalency is a strong asset
• 5-15 years of ingredient sales experience required with a preference for functional and technical ingredients
• Outstanding follow-up skills, including samples, quotes, technical data packages, presentations, etc.
• Ability to ask great questions to identify Customer needs, to provide customized, value-add, innovative solutions
• Strong communication skills, both external and internal
• Understanding of Company product positioning and competitive conditions
• Sales and marketing proficiency
• Strong interpersonal skills
• A strong track record of success (profitable sales growth)
• Good leadership skills
• Well organized with excellent time management ability
• A great team member, with ability to work with cross functional teams to execute Customer strategies
• Takes the initiative and works with little supervision
• Excellent knowledge of and ability to develop skills in using full suite of Microsoft tools including Powerpoint, Excel, Word, Outlook, Teams, Dynamics, PowerBI and SharePoint
• High Growth mindset

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.