Corporate Sales Manager

Description

The Corporate Sales Manager is responsible for the overall performance, development, and operational success of the Lead Generation function, including both in-store lead generation and in-home measure & sales activities. This role provides direct leadership to Lead Generators in the current structure and is designed to evolve into a multi-layer leadership position overseeing Division Leaders who manage Lead Generator teams.

This leader is accountable for driving lead volume, appointment quality, conversion rates, revenue performance, and customer experience while building a scalable, high-performing sales organization.

Essential Duties And Responsibilities

• Lead, coach, and develop Lead Generators, and in the future, Division Leaders, to achieve individual and team performance targets.
• Establish clear expectations, performance metrics, and accountability systems for lead generation, in-home sales, and conversion results.
• Recruit, onboard, and train Lead Generators and future Division Leaders.
• Conduct regular performance reviews, coaching sessions, and corrective action as needed.
• Own lead generation strategy and execution across retail locations and in-home sales activity.
• Drive appointment volume, appointment-to-sale conversion, and overall revenue performance.
• Analyze performance data and implement continuous improvement initiatives.
• Partner with operations, marketing, and store leadership to optimize customer engagement and sales pipeline.
• Ensure Lead Generators are properly executing in-home measures and sales processes with professionalism and accuracy.
• Maintain consistent sales standards, pricing integrity, and customer experience.
• Monitor field performance and provide ongoing training and support.
• Build scalable processes, reporting, and organizational structure to support future growth into Divisional leadership.
• Ensure consistent execution of policies, procedures, and sales standards across all locations.
• Maintain accurate reporting in CRM and related systems.
• Prepare the organization for future expansion of leadership layers.
• Uphold high standards of customer engagement, professionalism, and ethical sales practices.
• Ensure teams consistently deliver positive, trust-based customer experiences.
• Act as a senior leader and ambassador for the company’s values and culture.
• All other duties as required.
  
  

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Education and/or Experience – Bachelor’s degree preferred; equivalent experience considered. 5+ years of progressive experience in sales leadership, retail sales management, lead generation, or related field. Proven experience building, leading, and scaling sales teams. Experience with in-home sales models is highly preferred
• Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
• Valid driver’s license and ability to travel to retail locations and customer sites.
• Flexibility to work evenings, weekends, and holidays as business needs require.
• Computer Skills – Strong computer skills (CRM and sales reporting proficiency).
• Communication Skills –- Must have strong communication and negotiation skills; Be able to effectively communicate orally and in writing in English.
• Organization Skills - High attention to detail and organizational skills.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

This role requires a combination of office, retail, and field work, including visiting retail locations and customer homes. Must be able to sit, stand, walk, and travel as needed. May occasionally lift up to 20 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. The work environment generally consists of indoor heated and cooled office space. This position may work remotely.

Employment At-Will

Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will, at any time with or without notice or cause, so long as there is no violation of applicable federal or state law.