Team Success Assistant

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!

What We Offer

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.

• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.

• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You’ll Do

The Team Success Assistant provides direct support to the Team Success Manager in all areas of recruiting coordination, onboarding, training administration, communication, reporting, and daily operational tasks within the Pop Sells sales department. This position is essential in creating a smooth, professional, and consistent experience for all candidates and new Pop Consultants throughout the recruiting and onboarding cycle.

The ideal candidate is organized, proactive, tech savvy, and capable of managing high volumes of communication and multi step processes with accuracy. This role works exclusively with and supports the Team Success Manager.

Recruiting Support

• Review incoming resumes based on established criteria

• Screen applicants and maintain accurate notes and status updates

• Communicate with prospective Pop Consultants by email, phone, and messaging

• Conduct pre screening calls or questionnaires when assigned

• Assist with posting and monitoring job listings on major recruiting platforms

• Provide timely updates to candidates throughout the recruiting process

Onboarding and Process Management

• Follow the complete onboarding workflow for new candidates

• Send onboarding instructions, required documentation, and next step communication

• Ensure candidates receive all training invitations and orientation materials

• Track onboarding progress and follow up with candidates who fall behind

• Prepare onboarding summaries for the Team Success Manager

Training Administration and Content Support

• Send training invitations, reminders, and follow ups

• Record attendance and maintain accurate training logs

• Track training progress and certification status

• Assist with creating or updating training materials and resources

• Maintain organized archives of all training content

Reporting, Surveys, and Scorecards

• Distribute and track monthly scorecards

• Send surveys at the thirty day, sixty day, and ninety day marks

• Record and organize survey responses

• Identify trends and prepare summaries for the Team Success Manager

• Maintain accurate historical data for onboarding, training, and survey metrics

Administrative and Operational Support

• Organize digital files, spreadsheets, and documentation systems

• Prepare weekly updates on recruiting flow, onboarding progress, and training engagement

• Update CRM records and internal documents with complete accuracy

• Follow up with candidates to ensure forward movement through each step

Communication and Coordination

• Serve as a point of contact for prospective candidates

• Provide clear expectations and timely updates throughout onboarding and training

• Communicate regularly with the Team Success Manager regarding candidate status and needs

• Support administrative marketing tasks when assigned

What We’re Looking For

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Comfortable making outbound calls

• Proficiency with Google Suite and spreadsheets

• Ability to manage detailed multi step processes

• Friendly and professional communication style

• Experience in administrative support, HR coordination, recruiting coordination, or training support preferred

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.