Sr Systems Engineer

Job Title Template: Channel Systems Engineer, Canada

Business Card Title: Systems Engineer

This position is remote, requires 50% or more travel, and requires the candidate to reside in Canada, with a preferred location of Ontario or Quebec. Candidates must also be bilingual (English and French).

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Our RUCKUS Smart Wi-Fi, ICX switching, IoT, rich AI/ML Analytics software, secure policy user/device onboarding software, and broad portfolio of network management and control all redefine what’s possible in wireless connectivity and network performance with flexibility, reliability, and affordability. RUCKUS has an unbeaten track record of working better than anyone else in the industries we serve. Don’t just take our word for it. We can prove it.

Job Description: “How You'll help us to connect the world:”

You will focus on Channel Partner development and enablement for all Ruckus Channel Partners in Canada, supporting two Partner Account Managers, one in Montreal and one in Vancouver. As a System Engineer, you will perform technical demos, proof of concept trials, technical training, provide design input and review, solution-focused selling and positioning to all levels of decision-makers, and deliver presentations for customers, partners, prospects, and events. To be successful, you will have strong technical skills, industry knowledge, and excellent experience as a customer or partner-facing Systems Engineer. Knowledge of the Ruckus wireless and wired portfolio and related technologies is preferred, along with a proficient understanding of pre-sales engineering and sales processes, including critical account management.

The successful candidate will be a proficient self-starter with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as a customer or partner-facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies.

Responsibilities

• Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
• Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
• Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
• Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals
  
  
  

Qualifications: “Required qualifications for consideration:”

• Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering, Information Technology; Management Information Systems, Computer Science, or equivalent proven work-related experience
• Minimum 5 years pre-sales or equivalent experience working with routers, switches, and Wi-Fi technologies
• A professional or associate-level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
• Strong ability to support and manage the process of troubleshooting complex problems
• Highly effective technical presentation skills
• Strong verbal and written communication skills
• Excellent troubleshooting skills
  
  
  

Requirements: “You will excite us if you have:”

• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Ability to communicate both written and oral technical solutions to a variety of audiences that include executive-level decision-makers
• Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design
• Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
• General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
• Working knowledge of wi-fi design tools such as Ekahau Survey/AI Pro, Hamina Network Planner, etc.
  
  
  

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

Why Join RUCKUS Networks?

RUCKUS Networks, a part of CommScope, is a leader in wired and wireless networking innovation. Our mission is to deliver high-performance connectivity that empowers how people live, work, and learn. Join a team that thrives on pushing boundaries and delivering transformative solutions to customers worldwide.

CommScope is an Equal Opportunity Employer (EEO), including individuals with disabilities and veterans.

To request accommodation during the application or interview process, please contact: [email protected]

Learn more about our hiring process: https://careers.commscope.com/how-we-hire