Remote Customer Support Associate

Mercor
Part time
Customer Support
Canada
Hiring from: Canada
About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Service Representative

Type: Contractor

Compensation: $45–$65/hour

Location: Remote

Duration: 3–4 weeks

Commitment: 15+ hours/week

Role Responsibilities

  • Design questions related to your occupation as a Customer Service Representative.
  • Work independently and asynchronously to meet project deadlines.
  • Ensure question quality aligns with AI research objectives.
  • Collaborate with AI teams to refine question sets and improve outcomes.
  • Utilize your professional experience to enhance project deliverables.

Qualifications

Must-Have

  • 4+ years full-time work experience as a Customer Service Representative.
  • Be based in the US, UK, or Canada.
  • Access to a desktop or laptop computer (no Chromebooks).

Compensation & Legal

  • At-will contractor to Mercor.
  • Paid weekly via Stripe Connect.
  • Cannot support H1-B or STEM OPT status candidates.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

,

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

EverPro - Product Support Specialist (Remote, US)
EverCommerce
Full time
40,000 - 50,000 USD / year
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient...
Customer Support
United States
Hiring from: United States

SMB Customer Success Onboarding Manager
Connecteam
Full time
70,000 - 90,000 USD / year
Customer Success Onboarding Manager Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying...
Customer Support
United States
Hiring from: United States

Technical Customer Success
Connecteam
Full time
50,000 - 60,000 USD / year
Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce—the deskless employees. Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities...
Customer Support
United States
Hiring from: United States