Sr Account Representative, SMB Outbound Sales - Canada

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
PayPal currently seeks a talented and entrepreneurial Outbound Account Representative to join the North American Outbound SMB Sales team for Canada. This represents an exciting opportunity to join, learn, and grow in our enthusiastic team. As an account representative, you will contribute to the growth of PayPal’s acceptance of online merchants in PayPal’s largest market, get to work with fast-growing merchants seeking guidance on how to take their business to the next level. The position is virtual, but ideally located near the offices in Toronto, Ontario, but can also be located in the United States in Arizona, California, Illinois, New York, or Texas. The role reports to the Manager of North America Outbound SMB Sales for Canada and interfaces heavily with internal PayPal teams across North America (Finance, Pricing, Compliance, Legal, Marketing, Product, Underwriting, Onboarding and Integration) to enable an efficient interaction between PayPal, the merchant and its end users.

Job Description:
Essential Responsibilities:

• Influence the quality, efficiency, and effectiveness of sales processes and programs.
• Collaborate with internal teams to implement best practices and drive improvements.
• Work outside of defined processes to determine appropriate actions and solutions.
• Analyze customer needs and present tailored solutions to drive sales growth.
• Maintain accurate forecasting and reporting on pipeline status and revenue forecasts.
  
  
  

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  
  
  

Additional Responsibilities And Preferred Qualifications
Your Way to Impact:

We are looking for someone with selling and leadership experience who uses a solution selling approach to help small and emerging merchants scale their business through payment orchestration and optimizing checkout experiences to convert and retain more buyers. This position represents an exciting opportunity to join, learn, and grow on our enthusiastic and diverse team.

Your Day-to-Day

• Meet and exceed established sales and revenue targets.
• Build, manage and deliver on a pipeline and forecast of company-provided and prospected business opportunities.
• Meet and exceed sales activity targets such as discovery calls, outbound communications, new account acquisitions and close rates.
• Develop personal sales strategies to achieve sales goals and exceed sales targets.
• Ability to execute the entire sales process, starting with prospecting new leads to the activation of new accounts.
• Maintain and promote a positive and professional persona while building collaborative relationships among potential and existing internal and external customers and colleagues.
• Demonstrate productive teamwork through positive attitude, being supportive in words and actions, embodying the core values of PayPal.
• Maintain comprehensive understanding and application of PayPal product and services, market competitors, industry trends and client success stories as provided by management.
  
  
  

What You Need To Bring

• Outbound sales experience in technology and ecommerce, such as infrastructure, software, fintech, or online retail industries.
• Knowledge and understanding of processing and financial models in e-commerce is a plus.
• Proven ability to close deals of more than $2 million annually.
• Strong verbal and written communications skills are a must.
• Proficient in Office 365, Salesforce.com and other desktop solutions, with an ability to navigate a desktop environment easily.
• A team player with great interpersonal, cross-functional project management abilities.
• Self-motivated with a great sense of urgency and follow-through.
• At PayPal, we are committed to fostering an inclusive and welcoming workplace. We encourage candidates from all backgrounds to apply, even if they do not meet every qualification listed.
• Bilingual speaker is a plus. (English, with fluency in French or Cantonese.)
  
  
  

At PayPal, we are committed to fostering an inclusive and welcoming workplace. We encourage candidates from all backgrounds to apply, even if they do not meet every qualification listed.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national hourly pay range for this role is $53 to $87 and The Canada national hourly pay range for this role is $127000 to $181500

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0133089