Product Manager, Analytics

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We are looking for a Product Manager to join our public safety analytics team. In this role, you'll own both the vision and execution of our analytics product, driving its direction and ensuring it delivers meaningful insights to first responders and agency leaders. You'll connect the dots between stakeholder needs, technical capabilities, and user impact, making sure our tools help agencies make smarter, faster, and more informed decisions in the field and at the command level.

What You'll Do

If you were part of our team last week, you might have:

• Met with public safety professionals to gather insights on how they use our analytics products and translated their needs into product requirements.
• Prioritized backlog items in partnership with engineering leads, making sure upcoming sprints aligned with product roadmap goals.
• Defined user stories and acceptance criteria for new reporting capabilities.
• Partnered with UX designers to refine a dashboard experience based on agency feedback.
• Presented feature adoption metrics to internal stakeholders and used the insights to shape the next iteration.
• Participated in a sprint grooming session and ensured user stories were ready for development.
• Drafted client-facing release notes for newly launched analytics features.
  
  

What You'll Need

We're looking for a Product Manager with at least 5 years of experience in B2B SaaS product management, including a minimum of 2 years working directly on an analytics product. That experience should also include:

• Working closely with cross-functional engineering teams on technical products
• Strong communication skills, especially when interfacing with external clients and internal stakeholders
• Proven success launching products and features into production environments
• A solid grasp of Agile methodologies and the Software Development Life Cycle (SDLC)
  
  

People Who Thrive Here Tend to Be:

• Humble, open, and curious. You seek out feedback, ask good questions, and always look to improve your understanding
• Motivated and passionate. You're excited to take ownership of problems and energized by tackling complexity
• Collaborative and empathetic. You work well with others and advocate for your users, even when it's hard
  
  

Our team is remote-friendly across approved U.S. states, with offices in New York, Boston, and Manchester, UK. We welcome applicants based anywhere in our approved locations.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.