Customer Support Specialist

Mercor
Part time
Customer Support
Canada
Hiring from: Canada
About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Services Representative

Type: Independent Contractor

Compensation: $60–$80/hour

Location: Remote

Duration: 3–4 weeks

Commitment: 30–40 hours/week

Role Responsibilities

  • Create deliverables regarding common requests within your professional domain.
  • Review peer-developed deliverables to improve AI research.
  • Diagnose and solve real issues in your domain to advance machine learning systems.
  • Work independently and asynchronously to meet deadlines while contributing to cutting-edge AI research.
  • Collaborate with AI labs to enhance research and infrastructure.

Qualifications

Must-Have

  • 4+ years professional experience in your respective field.
  • Excellent written communication with strong grammar and spelling skills.

Start Date

  • Immediately

Compensation & Legal

  • Hourly compensation, paid weekly via Stripe Connect.
  • Independent contractor engagement through Mercor.
  • Payments based on services rendered; contractors maintain full control over their work schedule and methods.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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