Instructional Designer

Description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

Zwicker & Associates, P.C. is currently seeking a passionate, experienced Instructional Designer (fully remote) who can create, deliver, and oversee educational materials for employee growth or career development. The candidate must have a foundational understanding of instructional design models that produce impactful, measurable results, such as increased employee engagement and improved retention. They must also be able to foster a collaborative, productive learning environment that captures the audience’s attention and helps them meet their development goals. The role has a significant interface with many levels of the organization. As such, the candidate must be able to build and maintain strong business relationships. This role will report to the VP of Learning & Development.

The base salary range for this position is $60,000 - $70,000.

Responsibilities Include

• Analyzes client source content, target audience demographics, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies
• Creates design documents to specify performance or behavioral objectives, sequencing of instruction, course content, source materials, and instructional strategies based on needs analysis and target audience
• Designs and develops training based on agreed-upon design to support the various training delivery modalities utilized at Zwicker
• Applies advanced adult learning theories into practical, application-based learning strategies
• Acquires and applies new technology skills to instructional design practice
• Utilizes a broad range of interactive, creative, and intuitive instructional methods, including but not limited to simulations, hands-on activities, interactive case studies, role-plays, and assessments
• Works collaboratively with subject matter experts and key stakeholders to conduct needs analysis and develop learning objectives for all programs
• Develops comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness
• Manages and administers Zwicker’s Learning Management System - COMPASS
• Remains a thought leader in instructional design and innovation
• Perform other duties as assigned
  
  

Requirements

• Three plus years of experience designing and developing adult learning training and programs
• In-depth understanding of instructional design models and learning theories
• Strong experience project managing the analysis, design, development, implementation, and evaluation of learning programs and initiatives
• Proficiency in course authoring and distance learning tools, including: Colossyan AI (or similar AI application), Articulate 360 (Storyline, Rise, etc.), TechSmith Tools, Adobe Acrobat Pro, Zoom (or a similar virtual learning platform)
• Ability to navigate Learning Management Systems (experience with Docebo is a plus)
• Expertise in designing assessments (e.g., quizzes, simulations, performance tasks) and evaluation strategies (formative and summative) to measure a program's effectiveness and impact
• Experience with AI, graphic design, video, micro-learning, responsive design, simulations
• Strong project management skills
• Strong working knowledge of Microsoft Office
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
• Be able to read and comprehend position-specific documents and correspondence
  
  

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to concentrate and use critical thinking
  
  

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.