Director, Data Science

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

We are a rapidly growing fintech company on a mission to revolutionize small business lending, and we believe the strategic use of data and models is the key to achieving this goal. Our proprietary platform leverages data and technology to provide fast and flexible financing to underserved businesses across the country. We are seeking a Director of Data Science to lead our data science team, and our initiative to deploy models that will drive better decisions and automation across the organization. This is an exciting opportunity to join our leadership team, build out a data science team, and have a meaningful impact by shaping our modeling strategy and embedding data and models into our most critical business decisions.

Responsibilities

• Lead the data science team to develop, validate, and deploy advanced machine learning models related to credit risk, fraud, pricing, collections and operations, that drive better decisions, automation, and profitability
• Oversee the full model development lifecycle (from ideation and data exploration to production deployment and performance monitoring)
• Collaborate with cross-functional teams including Portfolio Strategy, Engineering, Product, Underwriting, Sales and Collections to integrate models into our applications, and proactively identify and solve problems that impact critical areas of the business
• Build and mentor a high-performing team of data scientists and machine learning engineers, strategically looking at long-term staffing needs (12+ months) and raising the bar on talent and performance across the function
• Accountable for the planning, budgeting, and execution for the Data Science function by forecasting needs over multiple quarters
• Communicate complex technical concepts and model results to both technical and non-technical stakeholders, including senior leadership
• Stay current on industry trends and research in machine learning, credit risk and relevant data sources
  
  

Qualifications

• 10+ years of experience in data science, with an extensive background in credit risk modeling and relevant data sources (credit bureau, bank, public records, etc.)
• 4+ years of leadership experience managing and mentoring a team of data scientists and/or machine learning engineers
• Proficient in building machine learning models using foundational statistical methods, like generalized linear models, and advanced techniques such as gradient boosting and deep learning
• Proficient in Python
• Proficient in SQL
• Proficient in Git and code collaboration
• Experience with workflow orchestration tools, such as Metaflow
• Experience deploying and managing models within a cloud platform (AWS, Sagemaker)
• Strong statistical foundation and knowledge of experimental design
• Excellent project management and communication skills
• Nice to have experience: Snowflake, Databricks, Metaflow, Arize, Sagemaker, decision engines (e.g. Taktile), feature stores (e.g. Tecton)
• Bachelor's degree in Financial/Applied Math, Operations Research, Economics, and/or Statistics. Masters/PhD is a plus.
  
  

Total Rewards

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!

Forward Financing Core Values

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.
• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.
• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.
  
  

About Us

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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