Junior Insights & Reporting Analyst

Job Title: Junior Insights & Reporting Analyst

Location: Remote – Canada

Job Type: Full-time

Department: Customer Success

About InnerSpace: We are a spatial intelligence platform that transforms workplace data into actionable insights for the world’s leading organizations. We help clients understand how their spaces are used and empower them to make smarter, data-driven decisions about their real estate and workplace strategies.

About the Role: We’re looking for a Junior Insights & Reporting Analyst to join our Client Success team. In this role, you’ll work directly with the Director of Client Success to analyze data from the InnerSpace portal and build insight-driven reports for our clients. You’ll help turn complex workplace data into clear, actionable stories that inform client strategy and decision-making.

What You’ll Do:

• Pull and organize data from the InnerSpace platform to support client reporting.
• Collaborate with the Director of Client Success to determine key metrics, visualizations, and insights for client presentations.
• Build client-ready reports and presentations using Google Sheets/Excel (pivot tables, VLOOKUPs) and Google Slides/PowerPoint.
• Analyze usage patterns, trends, and performance metrics to identify insights and opportunities.
• Help translate data into meaningful narratives that support client goals and strategic recommendations.
• Leverage AI tools (e.g., ChatGPT) to streamline report generation, summarize findings, and enhance insight development.

What You Bring:

• Strong proficiency in Google Sheets/Excel (pivot tables, formulas, VLOOKUP, charts).
• Solid understanding of Google Slides/PowerPoint for creating clear, professional client reports.
• Working knowledge of statistics and comfort interpreting data patterns.
• Excellent attention to detail and organization skills.
• Curiosity and a desire to learn how data drives client success.
• Familiarity with AI tools and an eagerness to apply them in daily workflows.

Here is what you can expect from us:

Currently, we are only able to consider applicants who are legally allowed to work in Canada.

We are committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process.