Sr Administrative Assistant (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ .

The Sr Administrative Assistant supports the senior sales and marketing leadership team for Cengage Higher Education, including three Senior Vice Presidents. This role goes beyond traditional administrative support to serve as a strategic partner , ensuring seamless operations.

This is a high-visibility role requiring exceptional judgment, discretion, and the ability to handle complex priorities across multiple executives.

This post holder will ideally be based remotely within the Central Time (CT) zone of the United States.

What You'll Do Here

• Executive Calendar Management: Efficiently handle and coordinate calendars for three executives, balancing multiple priorities, scheduling large meetings, and anticipating conflicts.
• Travel Coordination: Plan and handle domestic and international travel arrangements, including flights, accommodations, transportation, visas, and other vital documentation, with meticulous attention to detail.
• Correspondence & Documentation: Prepare, edit, and proofread executive-level correspondence, reports, and presentations, ensuring accuracy, clarity, and professionalism.
• Communication & Stakeholder Management: Act as a trusted liaison between executives and internal/external partners, maintaining professionalism, discretion, and strong interpersonal relationships.
• Meeting & Event Management: Prepare agendas, materials, and logistics for meetings, programs, and special events. Support crisis management and last-minute changes with poise and efficiency.
• Project & Program Support: Lead or support critical initiatives, cross-functional programs, and high-visibility projects, contributing beyond routine administrative responsibilities.
• Financial & Resource Management: Track and handle invoices, expense reports, and reimbursements, allocating resources efficiently.
• Confidentiality & Professionalism: Maintain strict confidentiality with sensitive information, always exercising discretion and judgment.
• Technology & Process Efficiency: Leverage technology and collaboration tools to streamline operations, support remote/global teams, and enhance productivity.
  
  

Skills You Will Need Here

• Education: Associate degree in Business Administration or related field required; Bachelor's degree preferred.
• Experience: Minimum 3 years of experience supporting senior executives, handling complex calendars, coordinating travel, and handling high-level administrative responsibilities. Experience supporting multiple executives simultaneously preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack). Familiarity with project management or workflow tools (e.g., Asana, Smartsheet) a plus.
• Executive Judgment: Ability to anticipate needs, exercise independent judgment, and make decisions on behalf of executives when appropriate.
• Organization & Prioritization: Exemplary organizational and time management skills and handle multiple priorities and projects simultaneously.
• Communication Skills: Exceptional written and verbal communication skills, with attention to detail and a professional demeanor.
• Relationship Management: Strong interpersonal skills and build trust and credibility across all levels of the organization.
• Problem Solving & Flexibility: Strong analytical and problem-solving abilities, resilience, and adaptability in a fast-paced, dynamic environment.
• Discretion & Professional Presence: Maintains confidentiality, demonstrates integrity, and represents executives with professionalism at all times.
  
  

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$27.00 - $35.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.