Customer Service Support Associate
RMH Franchise Corporation
Full time
Customer Support
United States
Hiring from: United States
Are you passionate about providing exceptional customer service in the fast-paced restaurant industry? RMH Franchise Corporation is seeking a Customer Service Support Associate to join our team. This role will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience for all patrons.
Location: United States (Remote)
Responsibilities
Location: United States (Remote)
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide support to restaurant staff regarding customer service issues
- Resolve customer complaints in a timely and professional manner
- Assist with order processing and tracking
- Maintain accurate records of customer interactions
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
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