Crisis and Support Line Volunteer
Volunteer Success
Volunteer
Customer Support
Canada
Hiring from: Canada
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Virtual
Ongoing Opportunity
Posted
2025-05-05
Crisis and Support Line Volunteer
Durham Rape Crisis Centre
15 Openings
Summary
Support survivors of sexual violence on a 24/7 crisis and support line and chat service.
Description
What you’ll be doing
The Crisis and Support Line Volunteer will provide confidential phone support/crisis de-escalation to all survivors over the age of 16 or support persons who call the service looking for support or information.
Responsibilities:
Crisis Line Training And Application Process:
The organization is currently accepting new applications for the crisis line volunteer position.
The 6-week training program for new volunteers is three hours long.
The training will include guest speakers from Durham Regional Police Services and the Domestic Violence/Sexual Assault Care Centre at Lakeridge Health and will provide an opportunity to learn a great deal about supporting those who have experienced sexual violence as well as the services available in the community. The training will cover such topics the history and position of the Durham Rape Crisis Centre, the various aspect of sexual violence including sexual assault, childhood sexual abuse, date rape, substance facilitated assault and domestic violence. It will also discuss rape culture and anti-racism/anti-oppression (ARAO) frameworks. As well as, mental health such as self harm and suicide prevention. Each week we will build once skill or technique that will be useful in supporting survivors such as active listening or establishing boundaries. There are also weekly opportunities to practice mock calls and to learn a grounding technique.
If you are interested in this position, please contact Emma, Community and Crisis Services Manager, [email protected]
Requirements
Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.
Over “age of majority” in province of opportunity
Access to computer and phone
Excellent English language skills
Able to remain level-headed in crisis
Resume or Linkedin profile
Willing to undergo a background or police records check
Own cell phone
Minimum Age
When
Immediately
Where
This is a virtual opportunity
This is a virtual opportunity
Causes
Advocacy, Human Rights, & International DevelopmentCommunity & Social ServicesMental Health & Crisis SupportVirtual-Online VolunteeringWomen
Skills & Experience
Abuse & Violence PreventionCase Work / ManagementCrisis Intervention SkillsCareer Counseling / CoachingCounselling / Mental Health Skills
Tags
mental healthvolunteeradvocacytrainingdurham regionnon-profitcommunity organizationlife skillssexual violencecrisis supportphone supportremote
Type of Volunteer
Individual
Type of Activity
Virtual
Good for Ages
Adult (Ages 18-54)Older Adult (Ages 55+)
Languages
English
Less Details
Durham Rape Crisis Centre
drcc.ca
4372287396
Causes
we are a part of.
Communities
we help & serve
Check-out Some Additional Content from Durham Rape Crisis Centre
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2022 DRCC Volunteer Application
Our Opportunities
Found: 3 Opportunities
Crisis and Support Line Volunteer
Support survivors of sexual violence on a 24/7 crisis and support line and chat service.
Ongoing
See Details
Bingo Volunteer
Pickering, Ontario
Help us with a fundraising opportunity by using your advocacy and customer service skills!
Ongoing
See Details
Board of Directors
Our team is growing, and we are seeking a highly skilled Board Members to join us in our commitment to taking an active role in our community to end sexual violence! We are a dynamic, passionate, and collaborative team looking for the leaders!
Ongoing
See Details
Message Sent!
Your message has been successfully sent to the organization
Morning Shift
Description
Lorem ipsum dolor sit amet consectetur adipisicing elit. Consequuntur, excepturi?
Minimum Age Requirement
Adult (Age 18-54)
If you'd like to add some additional information about yourself or ask questions, you can do so in the message box below.
Once you click the confirm button, will be notified you're interested in volunteering for them and they will have access to your profile, contact information, and resume. You can wait for them to follow up with you or contact them through their profile page
Virtual
Ongoing Opportunity
Posted
2025-05-05
Crisis and Support Line Volunteer
Durham Rape Crisis Centre
15 Openings
Summary
Support survivors of sexual violence on a 24/7 crisis and support line and chat service.
Description
What you’ll be doing
The Crisis and Support Line Volunteer will provide confidential phone support/crisis de-escalation to all survivors over the age of 16 or support persons who call the service looking for support or information.
Responsibilities:
- A minimum of 24 hours a month, with selections of 3 hours front line shifts, or 12 hour backup shifts.
- The calls will be made to your anonymized personal phone (cell phone or home phone)
- 1 year commitment to the centre
- Provide grounding, check-ins, community resources, intake referrals to DRCC counselling, de-escalation techniques and other appropriate information.
- Connect with Volunteer Coordinator for support or debriefing
- Attend monthly volunteer meetings
- Complete a 6 session (18 hour) volunteer training
- Opportunity to build your skill base and resume in crisis intervention.
- Certificate of achievement after one year of service
- Support your community and make an active change to help end sexual violence
- Support survivors on their healing journey
- Flexible scheduling with shifts available 24/7
- Remote opportunity with no travel required
Crisis Line Training And Application Process:
The organization is currently accepting new applications for the crisis line volunteer position.
The 6-week training program for new volunteers is three hours long.
The training will include guest speakers from Durham Regional Police Services and the Domestic Violence/Sexual Assault Care Centre at Lakeridge Health and will provide an opportunity to learn a great deal about supporting those who have experienced sexual violence as well as the services available in the community. The training will cover such topics the history and position of the Durham Rape Crisis Centre, the various aspect of sexual violence including sexual assault, childhood sexual abuse, date rape, substance facilitated assault and domestic violence. It will also discuss rape culture and anti-racism/anti-oppression (ARAO) frameworks. As well as, mental health such as self harm and suicide prevention. Each week we will build once skill or technique that will be useful in supporting survivors such as active listening or establishing boundaries. There are also weekly opportunities to practice mock calls and to learn a grounding technique.
If you are interested in this position, please contact Emma, Community and Crisis Services Manager, [email protected]
Requirements
Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.
Over “age of majority” in province of opportunity
Access to computer and phone
Excellent English language skills
Able to remain level-headed in crisis
Resume or Linkedin profile
Willing to undergo a background or police records check
Own cell phone
Minimum Age
When
Immediately
Where
This is a virtual opportunity
This is a virtual opportunity
Causes
Advocacy, Human Rights, & International DevelopmentCommunity & Social ServicesMental Health & Crisis SupportVirtual-Online VolunteeringWomen
Skills & Experience
Abuse & Violence PreventionCase Work / ManagementCrisis Intervention SkillsCareer Counseling / CoachingCounselling / Mental Health Skills
Tags
mental healthvolunteeradvocacytrainingdurham regionnon-profitcommunity organizationlife skillssexual violencecrisis supportphone supportremote
Type of Volunteer
Individual
Type of Activity
Virtual
Good for Ages
Adult (Ages 18-54)Older Adult (Ages 55+)
Languages
English
Less Details
Durham Rape Crisis Centre
drcc.ca
4372287396
Causes
we are a part of.
Communities
we help & serve
Check-out Some Additional Content from Durham Rape Crisis Centre
Loading...
Copied
2022 DRCC Volunteer Application
Our Opportunities
Found: 3 Opportunities
Crisis and Support Line Volunteer
Support survivors of sexual violence on a 24/7 crisis and support line and chat service.
Ongoing
See Details
Bingo Volunteer
Pickering, Ontario
Help us with a fundraising opportunity by using your advocacy and customer service skills!
Ongoing
See Details
Board of Directors
Our team is growing, and we are seeking a highly skilled Board Members to join us in our commitment to taking an active role in our community to end sexual violence! We are a dynamic, passionate, and collaborative team looking for the leaders!
Ongoing
See Details
Message Sent!
Your message has been successfully sent to the organization
Morning Shift
Description
Lorem ipsum dolor sit amet consectetur adipisicing elit. Consequuntur, excepturi?
Minimum Age Requirement
Adult (Age 18-54)
How to apply
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