Business Development Manager

Ready to help reshape a $26B industry and build the future of branded merch?

commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.

We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work.

If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.

About the Role: Manager, Business Development

We’re growing - and we’re hiring a Manager, Business Development to join our Sales team! In this role, you’ll help us develop top sales talent, drive pipeline growth, and optimize sales processes within a dynamic and supportive environment. You’ll lead our Sales Development Representative (SDR) team and report directly to the SVP of Sales, playing a key role in shaping the future of our sales organization.

You’ll collaborate closely with teammates across Sales., Marketing, Customer Success and Product, contribute to a high-trust environment, and play a direct role in shaping the future of the industry.

About You

You’re not just looking for a job — you’re looking for a place to do your best work. You bring:

• A community mindset — You see customers as partners and coworkers as collaborators. You lift others up, always follow through on your commitments, and thrive in a team that does the same. (Community First)
• Momentum and ownership — You act with optimism, take initiative, and turn ideas into results. You move fast and bring others with you. (Fast Forward)
• Vision and boldness — You don’t just react — you anticipate. You think big, challenge the status quo, and push the work (and the industry) forward. (Ten Steps Ahead)
• Joy in the craft — You care deeply about what you build and how it makes people feel. You bring thoughtfulness, transparency, and a sparkling sense of humour to the table. (Delightful Work)

What You’ll Do

Here’s what you’ll do:

• Lead and develop a team of SDRs: Recruit, hire, train, and provide ongoing coaching and mentorship to a team of early-career sales representatives to ensure their success and career progression.
• Drive and optimize the sales pipeline: Develop and implement effective outbound prospecting strategies to generate qualified leads and fill the sales pipeline to meet or exceed company quotas.
• Track and analyze performance metrics: Monitor key performance indicators (KPIs) such as conversion rates, lead volume, and activity metrics. Use data-driven insights to provide feedback, improve team performance, and forecast sales accurately.
• Enhance sales processes and tool utilization: Manage the day-to-day use of CRM software (Salesforce or HubSpot) and other sales engagement tools to ensure efficiency, data integrity, and best practice adoption.
• Collaborate cross-functionally: Work closely with marketing, sales, and operations teams to align strategies, optimize lead generation, and ensure a seamless handoff of opportunities.

What You Bring

Some of the qualities that help you thrive in this role:

• 5+ years of experience as an Account Executive OR 2+ years of experience as an SDR or Sales Manager
• Bachelor’s degree preferred, or equivalent relevant experience.
• 5+ years of experience in a SaaS sales environment.
• 2+ years of experience in outbound prospecting.
• Moderate to expert proficiency with either Salesforce or HubSpot.
• A proven track record of consistently meeting or exceeding sales quotas.
• Excellent communication skills, both written and verbal.
• The desire and passion to lead and develop early-career sales representatives.
• Strong leadership, coaching, and performance management abilities.
• Comfort working independently and asynchronously, while also prioritizing collaboration and connection with people
• Experience (or excitement for) working with AI
• Bonus: Familiarity with the promo industry or creative agencies

Compensation & Perks

We believe in paying fairly and being proactive about ensuring our team is rewarded growth and innovation. We value unique contributions and being a place where people can grow and do the best work of their careers. New team members start at $80,000 to $90,000 CAD base salary, with the initial offer based on experience, with an uncapped variable commission target of $50,000 CAD, annually. The OTE for this role is between $130,000 and $140,000 CAD.

New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it’s a good fit, we will have open discussion around what’s possible.

Plus:

• Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
• Company-wide closure between December 25th and January 1st
• Health and dental benefits, including a $1,000 healthcare spending account
• RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
• Twice-yearly company wide summits (we call it HQ and you’ll love it)
• A delightful team of smart people who are good at what they do

Location

This role is open to candidates eligible to work in Canada, with the exception of Quebec (we’re not set up to operate there yet — désolé!).

We’re remote-first, but if you’re based in Toronto, even better. That’s where we were founded and where we maintain our HQ today!

A Bit More About Us

commonsku supports hundreds of promotional products distributors and suppliers with technology that drive efficiency, growth, and connection. Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge and is core to who we are.

We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevating an entire industry. We’d love your help doing it.

A Note About AI

We use AI every day at commonsku to be faster and better. If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you. We want to hear your authentic voice, not ChatGPT’s.

How to Apply

If this role feels like a fit, apply now at https://commonsku.com/careers!

We try our level best to review and respond to every application we receive. So, once you’ve applied, wait to hear from a member of our People team with an update. If it looks like a good fit, expect a phone interview as the first step.

By the way, you don’t need to meet 100% of the requirements — we value potential, learning, and diversity of thought. Tell us why you're excited, and let’s chat.

commonsku is an Equal Opportunity Employer

We’re committed to building a diverse team that reflects the skummunity we serve. We welcome applicants of all backgrounds, experiences, and identities.