Front desk hotel manager

Germain Hôtels
Full time
Other
Canada
Hiring from: Canada
  • Work Term: Temporary
  • Work Language: Bilingual
  • Hours: 30 to 40 hours per week
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Work setting

  • Remote location
  • Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

Supervision

  • 5-10 people

Computer and technology knowledge

  • MS Excel
  • MS Office
  • MS Outlook

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage

Financial benefits

  • Group insurance benefits

Other Benefits

  • Free parking available
  • On-site housing options
  • Other benefits
  • Wellness program

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