Operations Analyst

Job Summary

This is an exciting role for an individual that will help transform our sales and distribution operation (KSS) into a well-oiled, digital machine. The job requires a mix of Encompass/ERP chops, strong communication skills and the ability to follow and create processes. Approximately 50% of time will be spent interacting with business users working to refine and create new processes and the other 50% will be spent following processes and managing the flow of data into our ERP.

This job is for you if...

• You have experience supporting a sales and logistics operation in the CPG industry
• You have experience using Encompass to drive revenue generating activities, optimize routes for delivery drivers, review delivery metrics, and support warehouse operations.
• You are always looking for ways to to improve a process using technology and data
• You enjoy creating SOP and training team members on the SOP
• Your friends describe you as trustworthy, loyal and dependable.
• You don’t leave things to chance and rely on your ability to “wing it.” Rather you’re calculated, prepared and take measured risks.
• You’re interested in a meaningful job at a growing Cannabis company where you’ll work on a variety of projects at once and be appreciated daily for doing your job well.

As Kiva's Operations Analyst...

• Assist with the technology and data to support our Commercial Operations Team, Sales Team, Logistics and Operations teams
• Ensure report and dashboard creation meets the needs of all stakeholders
• Roll out internal processes to increase operational productivity and efficiency
• Create tools to get product data in front of team members and external suppliers
• Assist with evaluating and troubleshooting issues that relate to Encompass/ERP systems during operating hours
• Assist with the conversion of retailers to KSS Live
• Assist the Commercial Operations team in building out great customer service and order entry experience
• Creating and measuring objectives for the Operations team

What we're looking for...

• Associates Degree or equivalent work experience
• 2+ year at or working with a CPG company
• 2+ years ERP experience - Encompass ERP knowledge is preferred but not required
• Problem solving, critical thinking, and the ability to figure it out and use the team
• WORK HOURS: 11am to 7pm