Scrum Master

Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

Job Summary

As a Scrum Master, you will be responsible for facilitating the success of our agile teams by fostering a collaborative, high-performing environment. You will work closely with cross-functional teams, including development, product management, and business stakeholders, to support agile practices and ensure alignment with the company’s objectives. Your role will involve guiding teams in the application of Scrum principles, removing obstacles, and enabling continuous improvement in both processes and product outcomes. You will play a key role in nurturing a culture of transparency, accountability, and adaptability, helping teams deliver value effectively and enhancing the overall impact of our software.

Essential Duties And Responsibilities

• Effectively allocate time and focus across key areas: dedicating 40% to AV Blueprint, 40% to Constant Connect, and 20% to internal operations, ensuring balanced attention and impact across these priorities.
• Work with Product Owners and stakeholders from each team to ensure consistent alignment of objectives, schedules, and deliverables across departments.
• Lead Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate with product owners to manage and prioritize the product backlog.
• Remove impediments to the team's progress, ensuring smooth and timely delivery of sprints.
• Monitor and report key performance metrics (e.g., team velocity, sprint progress) to stakeholders.
• Foster a culture of continuous improvement and collaboration among team members.
• Coach and mentor team members in SCRUM practices, ensuring adherence to agile methodologies.
• Proactively identify and communicate interdependencies between teams, ensuring they’re addressed early to avoid project delays.
• Act as a bridge between the internal operations, service, Constant Connect, and IT teams, ensuring alignment on priorities, dependencies, and shared goals.
• Coordinate efforts across departments to minimize friction and streamline communication, especially on initiatives impacting multiple teams.
• Effectively allocate time and focus across key areas: dedicating 40% to AV Blueprint, 40% to Constant Connect, and 20% to internal operations, ensuring balanced attention and impact across these priorities.
• Foster a culture of quality, ownership, and exceptional performance in line with Cenero’s Core Values.
• Other duties assigned as necessary.
  
  

Qualifications

• Bachelor’s degree required, with demonstrated technical knowledge and strong communication abilities to facilitate cross-functional team collaboration and support agile processes effectively.
• Certified Scrum Master (CSM) or equivalent agile certification.
• 3+ years of IT, Software Development, or related professional experience.
• Familiarity and expertise with Agile principles and frameworks, including story writing and estimation, facilitation, and identification and implementation of continuous improvement (CI).
• Proven experience with project management tools (e.g., Microsoft Project, Jira, Asana, Trello).
• Experience working and proficiency in performing the role of Scrum Master.
• Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Working knowledge of software development lifecycle (SDLC)
• Understanding of the fundamentals of iterative and incremental development
  
  

Skills

• Highly detail-oriented and strong organizational skills
• Strong interpersonal and communication skills (written and oral), with the ability to work effectively with all levels of the organization, both internally and externally
• Technical understanding of audiovisual systems design, installation, and configuration including both hardware and software.
• Strong problem-solving skills and creative thinking to ensure success of objectives, whether project, process, or personnel related.
• Proficient with Microsoft Office Suite and other related software.
  
  

WORK ENVIRONMENT

The work environment for this position is primarily remote, but the candidate must reside in the continental United States.

Our preference is to live near our Malvern, PA headquarters. Other location choices would be near a Cenero office: Lebanon, NJ; Columbia, MD; Charlotte, NC; Dallas, TX.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits And Perks

• Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short-Term Disability
• Optional Long-Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee
  
  

Compensation Transparency

The salary range for an Scrum Master can range from $87,750 per year to $95,500 per year.

The actual amount to be offered to the successful candidate will be within that range. Individual pay is determined by different factors, including work experience, geographic location, job-related skills, education level, position specific technical certifications, and additional trainings completed.

All health and wellness benefits will begin on Day 1 of employment. There is no mandatory 90-day waiting period.

Company Information

Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun!

Since 1999, Cenero has offered a range of Audio-Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. Our corporate revenue growth has averaged 30% year over year for the past 6 years. We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas)

Our Constant Connect Solution Is a Suite Of Managed Services That Assures Technology Readiness For All Collaboration Spaces. The Suite Includes

• Proactive Managed Services identify and solve issues before meetings even start
• UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional
• Reactive Managed Services provide immediate assistance for all tech issues
• An Analytics Dashboard provides detailed data for more informed business planning
• AV Staffing Services provide on-site support of complex AV technology
  
  

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Direct candidates only. HLH. No employment agencies or third-party resumes will be accepted.