Field Application Engineer - Canada

RTI
Full time
Software Development
Canada
Hiring from: Canada
RTI is seeking a Sales Engineer (FAE) to support our customers in the Canadian territory, with a primary focus on Aerospace and Defense and additional support for key markets such as Healthcare and Industrial Automation. In this role, you will partner closely with the Account Manager as the regional technical expert, helping to drive growth of our products and services. You will collaborate with customers as they tackle the complex challenges of developing intelligent, distributed, mission-critical applications—giving you a front-row seat to some of the most exciting and impactful programs across the defense, automotive, and medical industries.

What You’ll Do

Achieving Annual Sales Quota:

  • Create and deliver compelling presentations that convey RTI technology value & benefits to prospects
  • Organize and execute detailed Proof-of-Concept engagements and build compelling software demos using RTI products
  • Translate technical capabilities into clear business value
  • Supporting our secondary markets (E.g. Healthcare, Industrial Automation) with the above when there are opportunities
  • Support product proposals to align with customer requirements including RFP/RFQ responses

Achieving Customer Satisfaction

  • Work closely with internal teams to coordinate resources to resolve customer's pre-sales technical blockers and to respond to RFPs
  • Coordinate and document customer technical requirements with Product Management for continuing product evolution for Mainland China market requirements

Increasing The Sales Pipeline

  • Work closely with Account management to develop sales strategies including:
    • Partnering with account manager during customer engagements
    • Understanding customer requirements, pain points, and use cases
    • Responding to RFx’s coming out of the CAF
  • Periodically create technical articles for publication showing RTI Technology and Business value
  • Attend tradeshows and events to give presentations and man booths to raise awareness about our product
What We’re Looking For

  • BS or higher in engineering or computer science, MS preferred
  • 5+ years in application-facing technical professional services or sales
  • Strong understanding of OS (E.g. Threading, etc) and networking concepts (E.g. UDP, Multicast, OSI Layer switching, routing, VLANs)
  • C/C++, Python development expertise and understanding of SDLC processes
  • Excellent presentation skills, coupled with excellent oral and written communication skills
  • Experience designing a high-level technical solution/architecture based on customer requirements
  • Experience working in a customer facing role

Don’t meet every single requirement? At RTI, we are dedicated to building a diverse, inclusive, and authentic workplace so if you’re excited about this role but your past experience doesn’t perfectly align with all qualifications in the job description, we encourage you to apply anyway! You may be just the right candidate for this or another one of our open roles. Learn more about RTI’s Diversity initiatives here!

Nice To Have

  • Experience in communication middleware, e.g., DDS, MQTT, KAFKA, Protobufs, TCP, etc
  • Strong understanding of messaging and communication patterns
  • Experience working with the CAF and DND
  • Embedded system experience (Software Development, Debugging etc)
  • Python/Java/.NET development expertise
  • Knowledge about Hypervisors, Virtualization
  • Knowledge about Cloud-Native architecture (Containers, Web Services etc)
  • Knowledge about current trends in the Defence, Industrial, and Medical Industries

What We Offer You

  • Flexible working schedule
  • Remote working + Home Office Stipend to cover the costs of working from home
  • Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
  • Annual bonus based on individual and company performance + other prizes and awards
  • We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed

How Is Life At RTI

  • We have been certified as a Great Place to Work for six consecutive years both in Spain and the US. In addition, we were listed as one of the Best Companies for Women to Advance.
  • We live and work by our core values, which emphasize excellence, teamwork, and reaching your potential. Our motto is “Enjoy the journey,” above all we must enjoy what we do and have fun at work. At RTI, you will work in a positive, supportive, diverse environment with a team that truly cares about you.
  • We are defined by our “Working as One” culture and truly care about team’s interaction. That is why we plan trips for teams to get together in person, enjoy fun team-building activities and events, and feel more connected.

What We Do / About RTI

RTI is the software framework company for physical AI systems, with a mission to run a smarter world. RTI Connext provides the data architecture for over 2,000 designs in Aerospace and Defense, Medtech, Automotive, and Robotics – running in more than $1T of total deployed systems worldwide. Only RTI combines decades of technical expertise with industry-leading software and tools to develop smarter systems, faster. Learn more at www.rti.com. RTI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability.

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