Director of Institutional Sales

Our Opportunity

The Director of Institutional Sales will be responsible for driving new business and expanding relationships with both institutional and mid-market ownership groups in the multifamily industry. This senior-level individual contributor role is focused exclusively on selling directly to owners, creating enterprise-wide partnerships that complement property management relationships managed by other Fetch sales team members. The ideal candidate will bring deep multifamily expertise, a strategic mindset, and the ability to navigate complex ownership structures to unlock large-scale portfolio opportunities.

What you'll do:

• Develop and execute a sales strategy focused on institutional and mid-market ownership groups, with the goal of securing portfolio-wide partnerships.
• Identify and build relationships with key decision-makers and influencers within ownership organizations.
• Partner with National Account Executives and Client Success Managers to ensure alignment between ownership-level and management-level sales efforts.
• Collaborate internally with Marketing, Client Success, and Operations to tailor solutions for institutional clients and ensure seamless execution.
• Lead high-impact presentations, proposals, and negotiations that address both financial and operational priorities of ownership groups.
• Stay informed on industry trends, market conditions, and competitive activity that affect institutional ownership strategies and investment priorities.
• Provide regular reporting and insights to sales leadership on pipeline activity, deal progression, and risks/opportunities within institutional accounts.
• Represent Fetch at industry conferences, trade shows, and events where institutional ownership groups are key participants.

What you'll need:

• Proven track record of selling into institutional ownership groups in multifamily or a closely related industry.
• Deep knowledge of the multifamily landscape, including ownership structures, investment strategies, and operational challenges.
• Exceptional relationship-building and consultative sales skills, with experience navigating complex decision-making processes.
• Strong negotiation, presentation, and communication skills with C-suite executives and ownership-level stakeholders.
• Ability to work independently while collaborating effectively across internal and external teams.
• Willingness to travel regularly to meet with institutional clients and attend industry events.

What we'll deliver on:

• Comprehensive compensation as well as benefits package
• Flexible work schedule with eligibility to work remotely
• Unlimited vacation

At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!

Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

About Fetch Package

Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents.

Getting a package—whether it’s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.

So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.