Data & Evaluation Manager

• Full Time
• AL, CA, FL, IL, KS, MD, ME, MI, NC, NJ, NY, OK, PA, TX, TN, or VA
• Posted 2 years ago
• Applications have closed
  
  

Website CollegeSpring

Data and Evaluation Manager (Remote)

About Us

CollegeSpring is a nonprofit organization that equips schools and teachers with the tools to help students confidently prepare for the SAT, TSIA2 and ACT. These tests are a critical part of college admissions, and every student deserves a chance to prepare. Yet test prep courses and private tutoring are often costly or hard to access. Our programs reduce this inequity by bringing high quality test preparation into schools. We build Test Confidence by training, supporting, and providing ongoing coaching to teachers at our partner schools to deliver the CollegeSpring curriculum to their students. Since 2008, CollegeSpring has helped provide school-day test prep to over 40,000 students across the country, and we have an ambitious goal to serve 62,000 more from FY23-FY25.

About The Role

This position will provide leadership and day-to-day oversight for all data, research, and evaluation activities at CollegeSpring. This is a fantastic role for someone who enjoys learning and analyzing data about our products and our target markets, telling the story of our student and teacher impact, and helping us continue to evolve in these areas.

What You’ll Do

Analysis and Evaluation

• Manage all program data analysis and evaluation, including oversight of learning agenda across the program
• Partner with key staff to set yearly data and evaluation goals
• Ensure that data is being collected accurately, analyzed appropriately, and adapted as needed, including a quarterly data update for internal stakeholders
• Conduct data analysis to answer key questions of programmatic impact and implementation fidelity
• Assess current tools and practices for effectiveness; work collaboratively to modify as needed to ensure cohesive, consistent, high-quality data collection and analysis
• Prepare reports and presentation using qualitative and quantitative data that make complex topics, data, and analysis understandable to a variety of audiences
• Oversee partner level reporting process, including internal tools (e.g., Salesforce dashboards, Excel analysis templates, etc.) for staff to use when sharing and completing analysis
• Collaborate to establish a developmental framework for evaluation for CollegeSpring pilots and new programs
• Research current trends about our priority markets, products, data best practices, and competitors and share findings with the broader team
• Lead design and execution of qualitative evaluation methods (i.e., focus groups, user observations, interviews, etc.) to inform product and evaluation
  
  

Data Collection and Management

• Collaborate closely with our Systems Administrator and Technical Project Manager to refine data management practices in Salesforce (our database) and Agilix Buzz (our learning management system, including data integration efforts to move key data from disparate locations into Salesforce or other central reporting systems
• Lead updates to surveys collected through our survey platform (Alchemer)
• Lead dynamic reporting development in our business intelligence tool (Salesforce CRM Analytics)
• Collaborate closely with Operations/legal on all district, school level, and partner data sharing agreements and collection process, ensuring CollegeSpring is in compliance with all necessary local, state, and federal policies
• Support staff in adopting best practices for equitable data collection, program evaluation, and organizational learning
• Manage core metrics database and additional longitudinal data systems to ensure historical tracking is consistent and up to date
• Develop and maintain standard operating procedures for data entry and reporting workflows
  
  

Organizational Collaboration and Learning

• Partner with team members to develop dashboards, conduct on-going data analysis, and support best practice development for our program and partnership work
• Collaborate with Development and Communications team in writing, preparing, and reporting for proposals to fund or initiate research, evaluations, or special projects
• Partner across the organization to support organization-wide learning initiatives, serving as a data analysis lead for the organization
• Lead onboarding and on-going training sessions for staff related to program data analysis and evaluation
• Promote a culture of reflection, learning, and data-based decision making among CollegeSpring staff and participants
• Convene and facilitate data review protocols to make key organizational decisions and move to action
  
  

How You’ll Do It

Core Competencies

• Mission and values–driven: You hold a passionate commitment to and a sense of urgency for the support of teachers, along with a belief that all students can achieve at high levels. You are motivated by working in an environment where we live out our core values daily.
• Communication: You are comfortable drafting communication in other’s voices. You have the ability to anticipate questions and needs of audiences. You are able to leverage communication to inspire, influence, drive people to action, support decision making and build relationships. You have the ability to support others in building their communications skills.
• Problem Solving: You are open to different and new ways of tackling challenges and a willingness to modify one’s preferred way of doing things. You are calm under pressure and able to think analytically and logically through stressful situations. You are adept at including stakeholders in the problem-solving process. You use flexibility and openness to failure and willingness to try multiple solutions. You have the ability to bring critical thinking and informed assessment to all aspects of work. You have the ability to build from the ground up and also make changes in something established, especially by introducing new methods, ideas, or products.
• Relationships: You are able to anticipate the needs of people and proactively act. You have the ability to respond to stakeholders in an empathetic and compassionate way that values the relationship. You build strong internal relationships. You have the ability to empathize and see others’ perspectives.
• Data Analysis: You are able to translate user experience findings into strategic recommendations network-wide. You are able to look at data from multiple perspectives in order to communicate a larger story or narrative. Able to contextualize data within the larger narrative and story. You have the ability to support others in their data analysis and management skills.
• Collaboration: You have strong respect for different thoughts and opinions when approaching a project. You have the ability to fill in the gaps and highlight areas that others may have missed. You have the ability to communicate with different people and teams and manage communication from others – all while committed to a shared outcome.
• Project Management: You take initiative to move forward on projects; proactively seeks guidance rather than waiting for direction. You have the ability to tackle large complex projects by breaking them down into project plans and managing diverse groups of internal and external stakeholders to achieve timely success. You have the ability to manage up.
  
  

Qualifications And Skills

• Bachelor’s degree required and 3-5 years of relevant experience
• Experience in designing surveys, interviews, observations, focus groups, and other approaches to data collection data
• Experience applying inferential statistics in a data analysis process (i.e., when to apply statistical tests and confidence intervals and the limitations of these for understanding uncertainty)
• Experience with Salesforce (or similar enterprise level Constituent Relationship Management systems)
• Experience and demonstrated skills with Salesforce CRM Analytics or similar Business Intelligence tools (i.e., Tableau, Microsoft Power BI, Cliq, etc.)
• Advanced skills in analyzing and visualizing data in Microsoft Excel and Google Sheets
• Advanced skills in authoring analyses and presentations in the Microsoft and Google Suite Expertise in at least one statistics and statistical software platform (e.g., R, STATA, SPSS, Python)
• Knowledge of data visualization best practices and strategies for implementing effective data visualization in a variety of tools
• Strong analytical and quantitative skills; comfortable working with large quantities of data and able to quickly and accurately analyze results
• Strong communication skills; able to facilitate meaningful discussions about data with non-technical audiences.
• Demonstrated ability to work in a fast-paced and scaling organization, comfortable with ambiguity and change
  
  

Details About The Role

• This role is remote within the United States. Candidate must be a resident of AL, CA, FL, IL, KS, MD, ME, MI, NC, NJ, NY, OK, PA, TX, TN, or VA. Travel up to 10% of the time may be required.
• Must be able to stand or sit for prolonged periods.
• Must be able to lift/ carry/ transport educational or promotional materials and/or equipment weighing up to 50lbs.
• The salary range for this position is $73,000 – $102,000. New hires are brought into the organization at a salary between $73,000 and $93,000 depending on qualifications and internal equity. In addition to salary, total compensation includes a generous benefits package including health, dental, vision, life, and disability insurances, medical and dependent care reimbursement accounts, a 403(b) retirement plan with employer match, 21 paid days of holidays/office closures/recharge days, 15 days paid time off (in year 1), 2 paid volunteer days, paid family leave, and a monthly work from home stipend.
• We are actively working to build a diverse team; people of color, people from working class backgrounds, LGBTQIA+ folks, and people with disabilities are strongly encouraged to apply. We are an equal opportunity employer and do not discriminate based upon gender, race, national origin, disability, age, religion, sexual orientation, or gender expression.
• This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.