Account Director

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

How You’ll Help Us Connect The World

CommScope’s Access Networks Solutions is hiring for the The Senior Director of Strategic Account Management will serve as the senior executive relationship leader for Rogers Communications and key accounts within the Canadian telecommunications sector. This individual will be responsible for driving revenue growth, expanding market share, and building long-term strategic partnerships focused on both hardware and software sales for end-to-end HFC (Hybrid Fiber-Coax) and PON (Passive Optical Network) solutions.

You will lead account strategy, oversee complex sales engagements, and coordinate cross-functional teams to deliver comprehensive solutions that align with customer objectives and evolving network architectures.

Key Responsibilities

• Strategic Account Leadership – Develop and execute multi-year account plans for Rogers Communications and other targeted Canadian telecom accounts, aligning solutions with customer roadmaps and industry trends.
• Revenue Growth & Sales Execution – Drive hardware and software sales across the HFC and PON product portfolio, achieving or exceeding annual revenue targets.
• Relationship Management – Build and maintain strong executive-level relationships with customer decision-makers, influencers, and technical stakeholders.
• Solution Positioning – Collaborate with product management, engineering, and solution architecture teams to position the company’s offerings as the preferred choice for end-to-end network evolution.
• Contract Negotiation – Lead high-value commercial negotiations, ensuring mutually beneficial agreements and protecting company margins.
• Market & Competitive Intelligence – Monitor competitive activity, market trends, and technology shifts within the Canadian telecom landscape to inform strategy and product positioning.
• Cross-Functional Coordination – Partner with internal sales, engineering, service, and support teams to ensure successful solution delivery, deployment, and lifecycle management.
  
  
  

Product Portfolio Focus

HFC Solutions:

• Service Assurance platforms
• iCCAP (Integrated Converged Cable Access Platform)
• vCCAP (Virtual Converged Cable Access Platform)
• R-MACPHY (Remote MACPHY)
• Optical Nodes
• Amplifiers
  
  
  

PON Solutions

• Service Assurance platforms
• Domain Manager software
• OLT (Optical Line Terminal) shelves
• R-OLTs (Remote Optical Line Terminals)
  
  
  

Required Qualifications

• 15+ years of sales and account management experience in the telecommunications industry, with a focus on Tier 1 service providers.
• Proven success managing large, strategic accounts—experience with Rogers Communications or the Canadian telecom sector strongly preferred.
• Deep technical and commercial understanding of HFC and PON architectures, products, and deployment strategies.
• Strong negotiation skills and a track record of closing high-value, multi-year agreements.
• Exceptional communication, presentation, and executive engagement skills.
• Bachelor’s degree in Business, Engineering, or related field; MBA preferred.
• Willingness to travel within Canada and internationally as required.
  
  
  

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is 195,000-325,000 Canadian Dollors.

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What Happens After You Apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo