Training Program Specialist

Department: Human Resources

Location: Alcanza Corporate

Description

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.

The Training Program Specialist designs, delivers, and continuously improves management development and new employee training programs within Alcanza. This role will collaborate with business leaders to implement appropriate solutions (in areas such as leadership development, performance management, onboarding, etc.) that support the advancement of strategic goals and business objectives.

Key Responsibilities

Essential Job Duties:

• Leadership Workshops & Facilitation: Take a lead role in the instructional design, development, and facilitation of engaging virtual and in-person soft-skill leadership development workshops (e.g., difficult conversations, assessing talent, change management, situational leaders, etc.).
• Leadership Development Communications: Draft and distribute clear, engaging communications to support leadership development initiatives by encouraging utilization of on-demand training resources, required trainings, and invitations to participate in workshops.
• Required Manager Training: Partner on the selection, scheduling, and monitoring of required manager training including reporting on engagement with materials,
• Job Aids & Resources: Develop and update job aids and learning resources for managers & employees (ex: Guide to New Employee Onboarding, Training Checklists, How-To Write Effective Performance Appraisals, etc.)
• Onboarding & Orientation: Support delivery and continuous improvement of new hire orientation and onboarding programs.
• New Hire Training Support: Manage and enhance the ongoing on-the-job training program, Alcanza Accelerators, including designing and improving resources, providing guidance and training to identified peer coaches, and expanding program to additional critical roles as needed
• LMS Administration (Docebo): Maintain, configure, and troubleshoot the LMS for manager and individual contributor training.
• Work closely with the Training and Quality team to ensure smooth system setup, maintenance, integration of new hire training and leadership development, and delivery of training programs.
• Conduct surveys inclusive of debriefs and coaching with managers and business leaders for strategies to improve or maintain high levels of employee engagement
• Assist Alcanza in fostering a high-performance culture through coaching, development, and accountability.
• Communicate and liaise with stakeholders (internal
  
  

Skills, Knowledge And Expertise

Minimum Qualifications: A Bachelor’s degree in HR, Organizational Development, Education or related field AND a minimum of 2 years’ experience in training design and delivery, or an equivalent combination of education and experience, is required. Prior experience designing and leading talent management programs (particularly in performance management, leadership development, etc.) is required. Must have the ability & willingness to travel up to 20% of the time.Experience with Docebo LMS is highly preferred.

Required Skills

• Proficiency with computer applications such as Microsoft applications, email, web applications, and the ability to type proficiently (40+ wpm).
• Must possess strong organizational, time management and problem-solving skills.
• Well-developed written and verbal communication skills.
• Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, employees, managers, business leaders, and external customers.
• Strong facilitation skills with prior experience presenting content to all levels of the organization.
• Strong project management, analytical, and critical thinking skills.
• Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities.
• Must be professional, respectful of others, self-motivated, and have a strong work ethic.
• Must possess a high degree of integrity and dependability.
• Ability to work under minimal supervision, identify problems and implement solutions.
• Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
  
  

Benefits

• Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
• Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.