Manager, Sales Development

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right place!

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.

We are seeking an experienced and results-oriented Manager, Sales Development to lead our outbound SDR team and drive top-of-funnel pipeline growth.

In this role, you will manage a team of Sales Development Representatives focused on identifying, engaging, and qualifying outbound prospects. You will play a key role in building a high-performance culture, refining outreach strategies, and ensuring your team consistently exceeds pipeline targets. This is a hands-on leadership position where coaching, data-driven decision making, and cross-functional collaboration are critical to success.

Key Responsibilities

Team Leadership & Coaching

• Lead, mentor, and develop a team of outbound SDRs to meet and exceed monthly and quarterly targets.
• Conduct regular 1:1s, pipeline reviews, and performance check-ins to track progress and provide feedback.
• Foster a positive, accountable, and high-energy team culture.
  
  

Outbound Sales Strategy

• Design, implement, and refine outbound prospecting strategies to increase quality lead generation.
• Monitor and analyze SDR activity metrics, conversion rates, and pipeline performance.
• Ensure team members effectively research and target key accounts using a multi-channel approach (phone, email, social).
  
  

Collaboration & Communication

• Partner with marketing to align outbound efforts with campaigns and events.
• Work closely with sales leadership to optimize lead handoff processes and improve conversion rates.
• Provide market insights, competitive intelligence, and feedback to product and marketing teams.
  
  

Performance & Process Management

• Own SDR reporting and analytics to track activity, productivity, and ROI.
• Drive adoption and best practices for CRM and sales engagement tools.
• Identify and implement continuous improvement initiatives to enhance SDR efficiency and results.
  
  

Qualifications

Experience

• 3+ years of experience in sales development or inside sales, with at least 1 year in a leadership role.
• Proven success managing outbound prospecting teams in a B2B SaaS or technology environment.
• Experience with CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Outreach, Salesloft).
• Education, learning and development, or tech sales experience a plus.
  
  

Skills

• Strong coaching and leadership skills with the ability to inspire high performance.
• Exceptional communication and interpersonal skills.
• Data-driven mindset with strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
  
  

Education

• Bachelor's degree in business, marketing, or a related field preferred — equivalent experience will be considered.
  
  

Work Environment

• Travel may be required.
• Litmos is proud to be a remote-only company with employees based all over the country.
• Flexible work hours may be required to support team members across various time zones.
  
  

Salary: $90k - 110k base, $135 - 165k OTE

Benefits Litmos offers a comprehensive benefits package that includes, but is not limited to: 

• Health, dental, and vision insurance 
• Paid Time Off
• Retirement savings plan (401k) with company match 
• Life insurance 
• Short term & Long-term Disability  
• Paid family leave 
• Employee assistance programs (EAP)
  
  

As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.

We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.