AI Business Analyst- Remote (Anywhere in the U.S.)

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

General Description

GuidePoint Security is seeking a skilled AI Business Analyst to join our Innovation team. This role is critical in bridging the gap between business operations and AI technology implementation. You will be responsible for identifying AI opportunities across the organization, gathering requirements, helping manage the AI project backlog, and supporting the development and deployment of AI solutions. The ideal candidate will combine strong business analysis skills with a solid understanding of AI technologies to help drive digital transformation and operational efficiency throughout the enterprise.

The AI Business Analyst will be required to demonstrate strong analytical thinking, excellent communication skills, and the ability to translate complex business processes into actionable AI use cases.

Roles and Responsibilities

Business Process Analysis & AI Opportunity Identification

• Conduct comprehensive analysis of existing business processes across various departments to identify opportunities for AI-driven automation and efficiency improvements
• Facilitate workshops and interviews with stakeholders to understand current workflows, pain points, and potential AI applications
• Document and map business processes, creating clear visualizations of current and future states
• Develop business cases for AI initiatives, including ROI analysis and efficiency metrics
  
  

Requirements Gathering & Documentation

• Elicit, analyze, and document functional and non-functional requirements for AI solutions
• Create detailed user stories, use cases, and acceptance criteria for AI implementations
• Maintain comprehensive documentation of AI projects, including process flows, data requirements, and success metrics
  
  

Project Coordination & Support

• Manage and prioritize the AI project backlog in collaboration with the VP of Innovation and engineering team
• Coordinate with cross-functional teams to ensure smooth implementation of AI solutions
• Track project progress, identify risks and dependencies, and communicate status to stakeholders
• Support user acceptance testing and facilitate training for new AI implementations
  
  

Stakeholder Management & Communication

• Serve as liaison between business users and technical teams throughout the AI development lifecycle
• Facilitate regular communication with stakeholders to gather feedback and ensure alignment
• Present findings, recommendations, and project updates to various audiences
  
  

Secondary/Preferred Objectives ("Nice-to-Haves")

• Work closely with AI engineers to translate business requirements into technical specifications
• Assist in troubleshooting AI solutions by analyzing outputs, identifying issues, and suggesting improvements
• Support the development of AI solutions through prompt engineering, testing, and validation
• Help maintain quality standards for AI implementations through testing and documentation
• Develop training materials and conduct sessions to support AI adoption across the organization
  
  

Required Experience/Qualifications

• Strong passion and self-motivation to improve, learn, and make a difference
• 5+ years of experience as a Business Analyst, preferably in technology or consulting environments
• Demonstrated experience in process analysis, requirements gathering, and documentation
• Strong understanding of AI concepts, including machine learning, natural language processing, and generative AI
• Experience managing project backlogs using tools like JIRA, Azure DevOps, or similar platforms
• Proven ability to translate complex technical concepts into business-friendly language
• Experience facilitating workshops and conducting stakeholder interviews
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Experience with business intelligence tools and data visualization platforms
• Understanding of agile methodologies and iterative development processes
  
  

Preferred Qualifications

• Experience implementing or supporting AI/ML solutions in an enterprise environment
• Familiarity with prompt engineering and working with Large Language Models (LLMs)
• Knowledge of Python or other programming languages for basic scripting and data analysis
• Understanding of AI security and ethical considerations
• CBAP (Certified Business Analysis Professional) or similar certification
• Experience in cybersecurity or professional services industries
• Familiarity with AI governance frameworks and best practices
• Knowledge of change management principles and practices
  
  

Educational Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field; or equivalent combination of education and experience
  
  

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option