Systems Analyst

This is a full-time, benefitted Systems Analyst opportunity at Fairfax Radiology Centers. The hours are Monday – Friday from 9:00 AM – 5:30 PM, with a weekend on-call rotation.

This position is remote but with frequent projects where you will need to travel to the corporate office or go to the Centers. We will accept applicants from Northern Virginia and/or the Maryland area (just outside of DC).

Who you are:

You’re a problem solver at heart who thrives on troubleshooting and supporting clinical systems that make a real impact on patients and providers. You’re comfortable navigating both technical details and frontline support needs, and you enjoy working with a diverse mix of staff, vendors, and patients. You can juggle competing priorities, explain technical issues in plain language, and you’re motivated by keeping critical systems running smoothly.

What you'll do:

You’ll be the go-to resource for supporting and improving our Radiology Information System (RIS). Day to day, you’ll:

• Resolve front-line RIS issues for radiology and front desk teams
• Test and validate RIS updates and configuration changes
• Support patient and provider access to digital systems, troubleshooting login and data issues
• Maintain internal documentation and provide guidance to new users
  
  

Manage patient and provider portal accounts and ensure secure, seamless access, as well as troubleshooting issues

Collaborate on system upgrades, portal rollouts, and cross-functional IT projects.

• Participate in periodic weekend or on-call support for maintenance and urgent issues
  
  

What you'll bring:

• At least 2 years of experience in IT or clinical system support, ideally within a healthcare environment
• Health Information Technology experience is preferred
• Healthcare IT expertise working within a Radiology Information System (RIS) is highly preferred
• Associate or bachelor’s degree in information systems is preferred.
• Strong troubleshooting skills and comfort supporting clinical applications (Portals, RIS, EMR, etc.)
• Excellent communication and customer service skills; you know how to meet people where they are
• The ability to work independently and prioritize in a fast-paced setting
• Experience with OpenDr, Medinformatix, Epic, or other EMR-integrated portals is preferred
• Familiarity with HL7 messaging, interface troubleshooting, or basic SQL queries is preferred
• Experience supporting radiology staff and an understanding of radiology workflows is preferred

Who we are:

Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC, metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides leading-edge medical imaging at 20 outpatient locations throughout Northern Virginia. FRC works with local hospitals and health care providers to deliver an excellent patient experience and top quality, specialized care.

In addition to our suite of competitive and comprehensive employee benefits, you may also be eligible for the following:

• Employer paid Short-term and Long-term Disability Insurance
• Profit Sharing Plan
• Tuition Reimbursement
  
  

FRC provides equal employment opportunities to all employees and applicants without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, or gender identity or expression, national origin, disability, military service, and genetic information (including family medical history), or any other factor protected by law (“Protected Characteristics”).

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