Clerk, Enrollment Services

About Us

Our History

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school or need an at-home or flexible learning environment. Today, Stellar Virtual spans across three states, Arizona, Indiana, and Texas, with new states introduced each year.

Our Mission

Empowering Families. Unleashing Potential.

Our Values

At Stellar Virtual, we are guided by five core values. These values are the pillars by which we operate all aspects of our organization.

• Kids First, Always: We make student-centered decisions and always do what's best for our kids.
• Respect: We assume the best of others and treat others the way we want to be treated.
• Create, Communicate, Collaborate: We create together, communicate openly, and work as a team to deliver more than we ever could individually
• Make Your Motion Matter: We work deliberately, efficiently, and with a sense of purpose to achieve great results.
• Go the Extra Mile to Deliver a Stellar Customer Experience: We recognize that every interaction, no matter how small or unrelated it may seem, is an opportunity to build trust and goodwill with our customers.
  
  

Our Promise

Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our programs will enable students to thrive and unleash their full potential.

Position Details

Department / Sub-Department

Operations / Enrollment

Reporting Manager (Title)

Senior Manager, Enrollment Services

Employment Status

Regular, Full-Time (Hourly / W2)

Employment Type

Non-Exempt

Program

Remote - Stellar Virtual

One Number

25,000 Students Enrolled

Overview

The Enrollment Clerk plays a key role in facilitating efficient and compliant student enrollment for Stellar's online schools. Responsibilities include thorough review and processing of enrollment documents, meticulous verification of student eligibility, and systematic organization and maintenance of records. This position also provides essential back-office support to ensure a seamless enrollment experience and adherence to all state and school regulations.

Essential Duties

• Review and verify required enrollment documents, such as proof of residence, immunization records, transcripts, and identification forms.
• Ensure that all submitted documents meet the specific requirements for enrollment and follow up with families to obtain missing or incomplete information.
• Process applications that align with school policies, ensuring accuracy and timely completion of each student's enrollment.
• Accurately enter student data into the enrollment system, maintaining detailed records of students’ applications and supporting documentation.
• Ensure student files are properly organized and updated to comply with privacy and security regulations.
• Ensure all enrollment procedures comply with state and school regulations, including the submission of required documentation for online K-12 students.
• Assist in preparing reports related to student enrollment and document compliance for auditing purposes.
• Other duties as assigned by the Supervisor of Enrollment Services.
  
  

Knowledge, Skills & Attributes

• Previous experience in administrative, clerical, or customer service roles, preferably in an educational setting.
• Experience with data entry or document management systems is a plus.
• Strong attention to detail with the ability to maintain accuracy when handling documents/data.
• Excellent organizational skills and the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Comfortable working in a fast-paced environment and adapting to changes as needed.
  
  

Education & Certification Requirements

• A high school diploma or equivalent (GED) is required.
  
  

Benefits & Incentives (Full-Time Only)

• Competitive vacation and paid time off plans
• Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families with options available in all states, including a high-deductible health plan (HDHP) option.
• 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment
• Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Two paid closure weeks each year (weeks of July 4 and December 25)
• 10 Company-paid Holidays
  
  

Employment "At-Will"

For W-2 employment, Stellar Virtual is an at-will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.

Equal Employment Opportunity (EEO)

Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Pay Range For This Role Is

15 - 16.50 USD per hour(Remote (Texas, US))