Director of Account Management

What is Findem:

Findem is HR 2.0. We’re a fast-growth startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal.

We’re backed by top-tier investors including Wing Venture Capital – the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business.

Why We Need You:

We’re building the future of AI-driven sourcing and talent intelligence—and we’re looking for a hands-on, high-impact Staff Quality Assurance Engineer to lead the charge in leveraging AI technologies for development and testing. This individual will bring deep expertise in applying AI and QA processes and will help Findem modernize our testing capabilities. Specifically, by incorporating AI, this role would enable us to scale QA to support more projects and ensure thorough coverage across both existing products and our rapidly expanding portfolio of AI-driven features.

What You'll Do:

• Renew and upsell clients, manage the team, make sure churn is low and upsells are high
• Create, execute, and evaluate strategic sales plans
• Research, analyze, and report on market and customer data
• Coordinate cross-functional teams and represent the department
• Hire, train, lead, and evaluate team members
  
  
  

Your Working Experience:

• Previous AM experience at a SaaS company
• Sales and client success skills
• People management skills
• Proven track record for renewing at-risk accounts
• Preferred enterprise in the TA space, if not the HR space as a whole
  
  
  

What Makes You a Great Fit:

• Familiarity with talent acquisition, HR tech, or recruiting technology is highly desirable
• Knowledge of how enterprise recruiting teams operate, including challenges around passive sourcing, pipeline nurturing, and DEI goals
  
  
  

Benefits & Perks:

• Competitive base + performance-based compensation
• Unlimited PTO
• Generous healthcare coverage for you and your family
• Home office and productivity setup stipend
• Professional development budget and executive coaching access
• Equity grants that align your success with ours
  
  
  

We’re an Equal Opportunity Employer

We believe that a diverse team builds better solutions. We’re committed to creating an inclusive environment for all employees and welcome candidates from all backgrounds, experiences, and perspectives.

Ready to build something impactful and lead a team to success? Apply now and let’s grow together.