Business Product Analyst - Remote

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years.

We are seeking a Business Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.

Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.

The Business Product Analyst will

• Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
• Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
• Create and maintain documentation and training materials related to projects
• Assist with helpdesk queue as level 2 support for escalated issues
• Facilitate user acceptance testing for new features and enhancements
• Assist in implementation of Salesforce functionality to the users as needed
• Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
• Participate in agile ceremonies
• Perform other duties and responsibilities as assigned
  
  

Requirements

• Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
• Strong elicitation techniques
• Ability to collect data and structure in a consumable format to facilitate decision making.
• Working knowledge of business processes and systems, programming and systems analysis procedures.
• Knowledge of project techniques and practices.
• Basic understanding of software development methodologies, e.g. Agile, Waterfall
• Analysis & problem solving experience
• Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
• Must be able to meet deadlines
  
  

Visa Sponsorship

This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Pay Range

$80,000 - $130,000 $ (Based upon relatable skills/experience)

Work Location

This position can be located 100% remote within the United States or located at one of our headquarters in the following locations:

• Phoenix, AZ
• Los Angeles, CA
• Denver, CO
• Las Vegas, NV
• Houston, TX
• Midvale, UT
  
  

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products
  
  

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.