Associate Administrator - Salesforce

Daikin Applied Americas
Full time
26 - 41 USD / hour
Marketing and Sales
United States
Hiring from: United States
Make your mark at the world’s largest HVAC company 

Daikin Applied is seeking a talented and eager Associate Salesforce Admin. The Salesforce Admin will be responsible for configuring, maintaining, and supporting Salesforce platform. Their work ensures smooth day-to-day functioning of Salesforce and supports business users. This position ensures business users are kept productive by investigating and resolving issues they have with Salesforce. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Remote - Plymouth, MN

What you will do: 

  • Assist in the daily administration and support of Salesforce, including user setup, roles, profiles, permissions, and page layouts
  • Perform basic configuration tasks (e.g., creating reports and dashboards, custom fields, and workflows)
  • Maintain data quality through deduplication, validation rules, and regular audits
  • Participate to understand business requirements and collaborate with senior Salesforce Admins or Developers on larger projects
  • Support integration of third-party apps and tools connected to Salesforce
  • Provide Tier 2 analysis and response to incident and service request tickets submitted by internal business users, adhering to ITIL incident management practice
  • Participate in the development and maintenance of critical IT infrastructure knowledge base documentation to support efficient resolution and continuous improvement
  • Foster team collaboration and assist other departments as needed to promote effective team-building and cross-functional support

What’s in it for you:  

  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications

  • Bachelor’s degree in computer science, Information Systems, Business, or related field (or equivalent work experience)
  • 1-2 years of Salesforce experience or CRM experience
  • Salesforce Administrator Certification (ADM-201) preferred or in progress
  • Understanding of Salesforce best practices and functionality
  • Strong communication and problem-solving skills
  • Work visa sponsorship is not available for this position
  • Work visa sponsorship is not available for this position 

Benefits

  • Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: 
  • Multiple medical insurance plan options + dental and vision insurance  
  • 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
  • Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
  • Short term and long term disability
  • 3 weeks of paid time off for new employees + 11 company paid holidays
  • Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
  • Paid sick time in accordance of the federal, state and local law
  • Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical hourly rate for this position ranges from $25.72 to $41.20 in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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