Quality Assurance Specialist

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Optimal Care is where your dedication meets a rewarding career.

Award winning health care services provider. We are recognized as a top place to work for dedicated, skilled employees and as a leader in the Midwest for delivering exceptional, patient-centered Physician Services, Home Health, and Hospice Care.

Exceptional Benefits:

• Medical, Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Mileage Reimbursement
• Company Vehicle Program
• Cutting Edge Technology
  
  
  

Key Responsibilities:

The Quality Assurance Specialist is responsible for answering inquiries and disseminating information about the organization. This position establishes and maintains effective and efficient systems for paper flow, auditing, data entry, and communication. This position assists with daily operations of the Quality Assurance Department including maintaining communication between the Director of Quality Assurance and the organization.

• Monitors client clinical records concurrently and retrospectively, utilizing established outcome criteria (i.e. plan of care, goals and objectives).
• Assists clinicians in accurate coding, OASIS, and other required documentation completion.
• Assists with orientation of new staff as necessary.
• Organizes and/or participates in scheduled staff meetings and in-service education, client care conferences as needed.
• Supports Administration with process development and oversight.
• QA Specialists with a license to practice in their respective field will:
• Act as a clinical and regulatory source to Administration, agency personnel, and the QA Performance Improvement committee.
• Maintain clinical skills and support field clinicians.
• Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
• Completes work with accuracy and within agency time frames.
• Requires minimal supervision and is self-directed.
• Keeps abreast of post-acute care and hospice trends and knowledge.
• Uses own knowledge, experience base, and other resources as necessary to make logical decisions and solve problems.
  
  

Required Qualifications

• Specialty Certification in Coding, OASIS or Similar, and/or degree in health-related field
• Experience with ICD-10 coding certificate required
• Training or experience beyond a traditional education in home health/hospice, coding, quality assurance, case management, or leadership
• Demonstrates knowledge of the principles of growth and development over the life span
• Able to assess data reflecting the client's status and interpret the appropriate information needed to identify each client's requirements relative to their age-specific needs
  
  
  

Desired Qualifications

• Skilled home health or hospice experienced preferred
• Experience with Home Care Home Base
  
  
  

Location

• Home Office: 801 Rosehill Road, Jackson, MI 49202
• Work Location: Remote
  
  
  

Hours

• Office Hours: 8:00 am – 5:00 pm, Monday through Friday
  
  
  

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal opportunity employer.