Sales Enablement & Operations Director

Cresa
Full time
Business Management
United States
Hiring from: United States
Responsibilities

Sales Operations

  • Lead and manage the new project intake process, to help qualify, triage, and prioritize requests ensuring all pursuits are properly scheduled and resourced
  • Track proposal milestones, deadlines, and submissions, coordinating with Solutions and Pursuit Teams to ensure teams are fully supported in delivering timely, compliant, and thorough responses
  • Champion continuous process improvement.
  • Develop sales forecasts and manage performance reporting using CRM and analytics tools
  • Drive CRM adoption and data integrity (e.g., Salesforce), ensuring accurate pipeline and performance metrics
  • Collaborate with Finance and Solutions Teams to collect data and create reporting for C-Suite and Leadership team
  • Analyze sales trends to identify gaps, risks, and opportunities for growth
  • Conduct win/loss debriefs and analysis

Sales Enablement

  • Responsible for Solutions Team onboarding, knowledge management, and ongoing training programs
  • Oversee core sales systems (e.g., Salesforce, Smartsheet, Tableau, Power BI), ensuring they support team efficiency, reporting accuracy, and pipeline visibility
  • Facilitate sales certifications, workshops, and coaching programs that boost sales effectiveness

Strategic Impact

  • Serve as a key advisor to Solutions Team leadership, delivering insights that shape go to market strategy and revenue growth
  • Track and report enablement KPIs such as time-to-productivity, proposal win rates, and debrief feedback

Qualifications

  • 7+ years of experience in sales enablement, sales operations, or pursuit strategy—ideally in commercial real estate, professional services, or complex B2B sales
  • Proven ability to manage high volume project intake, pursuit prioritization, and team workflows
  • Strong proficiency in CRM and analytics platforms
  • Exceptional communication, stakeholder management, and cross-functional leadership skills

Location: This position is based in Chicago, IL, but willing to consider other Cresa office locations or remote work on a case by case basis.

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