Product Manager, Consumer Innovation

Who We Are

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 200+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

We’re a remote-first workforce with collaborative work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning invaluable skills is all in a day’s work—we invite you to apply.

Snapshot Of The Role

Are you energized by ambiguity and motivated by the thrill of building something new from scratch? Do you agree that the way we learn today is not going to be the way the world learns tomorrow? Join our Innovation team to shape the future of learning experiences beyond our core MasterClass product. In this role, you’ll work on MasterClass On Call and other 0→1 initiatives, experimenting with novel formats, AI-enabled learning experiences, and cutting-edge consumer tech. You’ll be part of a fast-moving, mission-driven group focused on truth-seeking, rapid iteration, and bold bets.

At MasterClass, learning is at the core of everything we do, including how we grow our team. You’ll gain hands-on experience shipping MVPs, working cross-functionally with world-class teams, and bringing AI-powered consumer experiences to market. If you want to expand your product toolkit, solve new problems, and help define what’s next in education, this role is for you.

What You Will Do

• Lead rapid experimentation and product execution for On Call and other innovation initiatives
• Design and validate hypotheses through lean MVPs and in-market testing
• Collaborate across engineering, data, design, and the AI teams to build new learning experiences
• Analyze qualitative and quantitative data to drive iteration and product decisions
• Champion AI-first approaches to prototyping, roleplay design, and prompting
• Balance execution with long-term thinking, adapting quickly in a fast-moving environment
  
  

About You (Requirements)

• 4+ years of product management experience, ideally in consumer tech or early-stage environments
• Comfortable operating in ambiguity, with a strong bias toward action and experimentation
• Strong analytical and decision-making skills grounded in user needs and data
• Collaborative communicator who thrives in highly cross-functional settings
• Curious or existing experience with AI and LLM-based products or prompt design
  
  

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

The salary range listed is for NYC/CA/WA. As a company, we have a location based strategy, which means the disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location where the position may be filled.

MasterClass’s salary ranges are based on paying competitively for our size and industry. In addition to salary, we also offer equity and comprehensive benefits (medical, dental, vision, flexible PTO, and more). The range listed is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Salary Range

$145,000—$170,000 USD