Customer Implementation Project Manager

Intento builds a Machine Translation and multilingual Generative AI platform for global businesses. We deliver immediate, tailored, and personalized language experience in all the software systems your customers and teammates already use, supporting over 650 languages.

About Intento: 

At Intento, we have built a next-gen integration platform, which global companies use today to procure AI solutions and implement them across multiple internal software systems. Enterprises already recognize Intento as a solid, reliable supplier. We have a global clientele of top companies from across Europe and the USA, are recognized by organizations such as OpenAI and Gartner, and cooperate with the largest leading AI providers.

What you’ll do in this role:

• Conduct regular meetings and maintain seamless communication with clients, ensuring clarity and alignment throughout the project lifecycle.
• Expertly define project scope and create comprehensive project plans. Allocate and manage resources effectively to meet deadlines and deliver exceptional results.
• Clearly define the objectives and deliverables for internal projects, ensuring all stakeholders are aligned. Set precise tasks for internal teams and ensure the successful delivery of outcomes to clients.
• Foster seamless cross-team communication, breaking down silos to facilitate collaboration and shared success. Assign tasks strategically to optimize team strengths and ensure efficiency in project execution.
• Present project outcomes and insights compellingly to stakeholders, highlighting achievements and learnings.

This is a remote position but we prioritize candidates who are based in or near the PST timezone. We remain open to applicants from other regions globally—as long as they can align with the role’s time-based expectations.

If this sounds like a good fit for you, we'd love to hear from you! 

Why Join Us?

At Intento, we are redefining the future of multilingual AI. Join us and be a part of this groundbreaking journey where innovation meets excellence.

• Collaborate with over 75+ talented individuals working remotely from various parts of the world, bringing diverse perspectives and ideas.
• Be part of a team dedicated to solving significant industrial problems using cutting-edge AI technology.
• Experience transparency in our business strategies, enabling you to understand the big picture and contribute in a meaningful way.
• Balance autonomy and responsibility, empowering you to make decisions and take ownership of your work.
• Benefit from competitive salaries that reflect your skills and expertise.
• We value our employees and strive to create an environment that promotes collaboration, flexibility, and growth.
• Gain firsthand experience deploying solutions to Fortune 500 companies, providing valuable insights into enterprise-level operations.

Requirements

Our ideal candidate has the following background and skillset: 

• Minimum 2 years experience at client facing position (project manager, pre-sales engineer, solutions engineer, technical account manager and similar roles)
• Proficient English
• Experience in managing cross-team communication
• Degree or experience in Localization and/or Linguistics
• Experience with Jira, MS Office, Gantt charts, Miro
• Experience or education (courses, classes, degree) in development/QA/testing or any connected tech fields

Preferred:

• Programming skills (experience of writing, reading, analysing or working with the code (any programming language).)
• Experience with Translation Management Systems

Join Intento and help drive the future of language technology while making a global impact.