Solutions Engineer

About Klir

We are hiring to make water better!

Water, a resource of unparalleled importance, is often deemed the lifeblood of our planet. However, the water industry has long been criticized for its reluctance to innovate and embrace new technologies that could liberate skilled professionals from the tedious, time-consuming administrative work that has burdened their expertise. This reluctance comes at a steep cost, as water prices continue to rise, an aging workforce struggles to adapt, and multi-million dollar infrastructure decisions are made without the benefit of the most accurate and up-to-date data. Our mission at Klir (www.klir.com) is to make water better, and we believe this transformation begins with the individuals positioned at the nexus of all water-related decisions within a community. Klir represents a groundbreaking concept in the industry – the world's first work enablement platform, meticulously designed for the water sector. Our goal is simple: to alleviate the administrative load, allowing experts to dedicate their invaluable time to solving one of the most pressing issues facing our species. Join us in this journey where dedication to a greater good combines seamlessly with cutting-edge innovation, as we work towards a more sustainable and water-resilient future for all.

Founded originally in Dublin, Ireland in 2018, Klir is a US Headquartered company. We are a remote first company and one of the fastest growing SaaS companies in the water industry. We are venture backed by some of the highest profile and most reputable funds including Insight Partners, Bowery Capital & Spider Capital.

We have the deep industry knowledge, a world class product roadmap, the vision and strategy to transform a critically important industry, as well as some high-profile customers that rave about Klir being the best product they have ever experienced. We need you to help deliver the customer success playbook to ensure we execute a world-class customer experience as we continue to scale.

Location: This position is remote and can be anywhere in Canada.

Role Description

At Klir, our mission is simple: make water better. We help utilities modernize the way they work—replacing spreadsheets, siloed systems, and manual tasks with a single platform that supports operational efficiency, regulatory effectiveness, and better decision-making.

We’re hiring a Solutions Engineer to support our fast-growing transactional business and expansion efforts. You'll lead demos, contribute to RFPs, run hands-on product “Test Drives”. and collaborate across Sales and CS. Your role is to bring Klir to life—showing how it helps utilities get more done with less, reduce risk, and gain visibility across their water and wastewater programs.

Responsibilities

• Lead Product Demos: Deliver engaging, tailored demos to our transactional business, that address specific prospects needs, pains and challenges.
• Facilitate Test Drives: Guide prospects through hands-on product evaluations, helping them explore Klir’s capabilities.
• Collaborate Cross-Functionally: Partner with Sales, CS, and Product to design and tailor solutions that meet the evolving needs of prospective customers.
• Translate Complex Workflows: Work closely with prospects to understand their operations and pain points, and map them to Klir’s capabilities.
• Respond to RFPs: Contribute to the completion of RFPs by tailoring responses to prospect requirements — aligning technical capabilities, identifying & overcoming obstacles while collaborating with internal stakeholders for accuracy.
  
  

Requirements (Sound like you?)

• 3+ years in a technical, customer-facing role (Solutions Engineer, Sales Engineer, Implementation Consultant, etc.)
• Experience in the water sector is a plus but not required - you may have worked in, or sold into the water sector (e.g. utility, vendor, regulator, consultancy)
• You’re a confident communicator — both in writing and in person — with the ability to adapt your message to different audiences.
• Excellent presentation skills — leading engaging & informative demos while possessing the ability to effectively address objections in order to identify prospects' underlying needs.
• You are able to simplify complexity, while translating technical capabilities into tangible business outcomes for our prospects.
• Naturally curious, quick to learn, and proactive — thrives in fast-paced, remote, cross-functional environments.
• Comfortable with travel as it will be required for prospect engagements & events within North America. Estimated travel: Up to 1x per month.
• You consistently contribute to revenue outcomes—whether by helping win competitive deals, accelerating sales cycles, shaping solution strategy, or becoming the trusted SE for high-performing sales teams.
  
  

Our Commitment To You

• Our Dedication to Your Well-being: We value your contribution and recognize the importance of your peace of mind. We offer a competitive salary and benefits tailored to your market, ensuring you can focus on your best work without worries about your quality of life at home.
• Leaving a Lasting Legacy: We commit to providing you with the opportunity to utilize your talents to create a meaningful and enduring impact on our species for generations to come.
• Pursuit of Excellence: As part of a Y Combinator market-leading company, we ensure you have the chance to continually challenge yourself and strive for your personal best.
• Balancing Serious Work with Fun: We guarantee you the opportunity to work within a team that understands the significance of our mission while maintaining a lighthearted and enjoyable work atmosphere. Our mission is paramount, but we believe in having fun along the way.
• Values That Unite Us: You will work alongside a group of individuals who prioritize honesty, audacity, and unwavering unity. We stand shoulder to shoulder, aiming to be the difference between good and great in everything we do.
• Supporting Your Success: Our leaders are unwavering in their dedication to your growth and success. They are committed to helping you become the best version of yourself through fearless feedback, a focus on personal growth, and a culture of transparency.