Project Coordinator

Job Type

Full-time

Description

We are HALO! We are the global leader in branded promotional merchandise (aka swag), uniform programs, and recognition and incentive solutions. We combine unparalleled creativity, targeted strategic insights, the diversity of our talent, and flawless execution to unleash the energy and spark the magic that create unforgettable moments, energizing and amplifying brands to capture—and hold—the attention of the people who matter most to our clients.

HALO is looking for a Project Coordinator who is responsible for overseeing client orders and the day-to-day administrative functions of these orders. Responsibilities include order follow up with suppliers and freight companies, procurement and returning of samples, order pre-invoicing, and securing purchase orders/client payment while engaging in high quality client experiences.

• Must be willing and able to work Pacific Time Zone hours******Prefer candidates on the West Coast who can accommodate PST work schedule***
  
  

Responsibilities

• Coordinate with suppliers and their production schedules ensuring the delivery and receipt of products are accurate and on-time.
• Monitor quality control on ordered merchandise, screening for product quality and accuracy while ensuring client’s brand guidelines are adhered to.
• Coordinate timely delivery of product to appropriate destinations (embroidery, screen print, end product to client) including frequent tracking and updates on proof of delivery.
• Coordinate receipt and review of production proofs, verifying accuracy to specifications of order and final approval from client.
• Proactively consider items that could impact a shipment from arriving on time and manage around them.
• Investigate, resolve, and find solutions for customer complaints and order related issues.
• Help research and price merchandise for new projects. Retrieve quotes from suppliers and understand supplier’s company procedures, requirements, and lead-time.
• Coordinate with internal departments on customers’ behalf to ensure customer needs are met.
• Develop and grow relationships with customers by understanding their business needs, products and goals and provide solutions to best meet these needs.
• Develop and maintain positive relationships with suppliers. Keep track of special agreements and pricing available with our preferred suppliers.
• Develop strong industry and product knowledge and understand the value of products and why/how clients use them.
• Finalize outstanding billing information in a timely manner.
• Participate in staff meetings with helpful and productive suggestions and information.
• Complete other tasks as assigned by supervisor.
  
  

Requirements

• High school diploma and 2 years’ experience in project coordination, or equivalent combination of education and experience.
• Proficient in use of Microsoft Word, Excel, and Outlook.
• Ability to prioritize, manage and/or delegate multiple projects at a time.
• Foresee schedule and proactively plan.
• Outstanding written and verbal communications skills, ability to listen, give suggestions and receive feedback.
• Ability to adapt to sudden and frequent changes and move flexibly with patience and decorum.
• Use a solution-focused approach to resolving issues while maintaining professionalism and openness to a variety of possible outcomes.
• Attentive to the team’s workload, proactively providing assistance when needed.
• Ability to multi-task; manage multiple priorities within limited timeframes.
  
  

Compensation: The estimated base hourly rate for this position is between $30.00 - $34.00 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

More About HALO:

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.
  
  

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.