Account Manager F/M

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 700 skilled employees.

To strengthen our team and development, we are looking for an Account Manager in Ontario or Quebec, Canada.

CIPEM, subsidiary of ICAPE Group, is focused on custom-made technical parts in more than 10 families: plastic, metal, batteries, power supplies, cables, keyboards, transformers, etc., for many sectors of industry.

Responsibilities

Your missions will be mainly:

• Prospect potential customers and win new customers to achieve the sales target.
• Follow existing customers and increase our business with them.
• Areas: East Canada.
• Prepare quotations and carry-on commercial negotiations with customers.
• Coordinate the communication between our customers and our different departments (Sales Assistant, Engineering, Quality, Purchasing, customer service…).
• Lead customer communication and problem solving in coordination with other departments.
• Organize and participate in exhibitions, business trips to visit and meet customers.
• Conduct customer satisfaction survey and assist in analyzing and improving customer satisfaction.
• Conduct Quarterly Business Reviews with customers.
• Report frequently to the management about the sales results, target achievements, and business opportunities.
• Use, update, and record all developments with prospects and customers on the CRM.
  
  
  

Qualifications

• Electromechanical experience
• English mandatory (French can be a +)
• Hunter’s spirit
  
  
  

Salary & Benefits

• Monthly base salary: to be determined based on experience
• Commissions
  
  
  

JOB TYPE

• Permanent, full time
• All our positions are open to disabled workers
  
  
  

LOCATION

• Ontario or Québec, CANADA (working remotely)