Certified Medical Assistant - REMOTE

The Certified Medical Assistant collaborates with and assists patients,

physicians, nurse practitioners, registered nurses, and licensed

practical nurses in executing the CHP mission and vision. The desired

candidate has a pleasant and welcoming personality and is willing to

travel to CHP\'s various practices in Berkshire County, if needed. This

position may require some weekends. The Certified Medical Assistant

contributes to a work environment that is caring, collaborative, and

innovative. This person will support CHP\'s mission, vision, and values

and will adhere to compliance protocols as well as CHP\'s policies and

procedures. **Certified Medical Assistant Essential Duties and

Responsibilities:** - Welcome and escort patients to exam room; prepare

patient for visit; accurately obtain and record patient\'s vital signs;

perform patient intake to assist provider in directing patient care per

written protocol; assist providers with exams, diagnostic or therapeutic

procedures, as requested; direct patient following the visit. - May

perform EKG\'s on selected patients; prepare laboratory requests and

ensure accurate labels and records on all specimens; deliver specimens

to designated area; retrieve lab results and x-ray reports; clean and

restock exams rooms following a visit as needed. - Vaccine

administration (only if CMA) and Maintain Professional

Certification/Registration. - Change/update service profiles to

accommodate providers scheduling needs; answer, screen, and route

outside calls as necessary; supply information to callers and record

messages; perform clerical duties as requested; communicate with outside

agencies as directed by provider. - Answer patient calls/messages to

ensure timely response to their issues/inquiries; pre-register patient

at time of appointment scheduling; accurately obtain information to

ensure patient is appropriately triaged per protocol; ensure follow up

booking required by patient care plan; cross train to provide backup

patient services and reception duties. - Have clinical

protocols/competencies reviewed yearly by supervising RN or clinical

trainer; maintain CPR certification. **Competencies:** - Ability to

interact with others with tact and diplomacy; treat others with respect

and consideration regardless of status or position; contribute to a

positive team spirit; balance team and individual responsibilities;

display highest degree of professionalism and ethics. - Respond

appropriately to patient needs; manage difficult or emotional patient

situations in a way that instills trust and respect; solicit feedback to

improve performance. - Ability to manage multiple priorities; work well

under pressure; complete tasks correctly and on time with limited

supervision; step in, when needed, and cross train for additional site

coverage; respond promptly to requests for service and assistance;

confidence in leading and instructing others; ability to delegate

effectively. - Ability to effectively present information in one-on-one

or small group situations; respond well to questions; complete

administrative duties accurately and timely. - Ability to calculate

figures and amounts; solve practical problems; interpret a variety of

instructions furnished in written, oral, diagram or schedule form. -

Punctual and reliable; ability to maintain schedule commitments. -

Spanish speaking/bilingual is a plus. **Essential Skills and

Qualifications:** - High school or equivalent - completion of accredited

Certified Medical Assistant program. - Medical office experience is a

plus as well as electronic medical records experience. - Massachusetts

Certified Medical Assistant Certification is required. [To learn more

and apply, please click

here.](https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6862700){target="blank"

rel="noopener noreferrer"}