Staff Solutions Engineer - Canada Remote - Toronto/Montreal Areas

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About The Role

Kong is looking for a seasoned, customer facing Sales Engineer for the Canada who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with cloud native technologies like Kubernetes, Docker, AWS/GCP/Azure and excited about working on API and connectivity challenges.

What You'll Be Doing

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• And any additional tasks required by manager
  
  

What You'll Bring

• 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
• Enthusiasm for working in a high profile, fast-paced startup culture
  
  

Bonus Points

• Experience with Docker/Kubernetes and other cloud native platforms and fluent working on Linux OSes.
• Familiarity with APIs and CI/CD automation frameworks pipeline.
• Fluent in French is a HUGE plus
  
  

Kong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in CAD is $240,000-262,500 CAD plus variable comp and equity.

About Kong

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.