Creator Relations Manager

Centro (Ortnec)
Full time
Software Development
Canada
Hiring from: Canada
We`re looking for a Manager of Creators Relations from the USA or Canada. As a Creator Relations Manager you will oversee two critical teams - the Creator Success Team and the Creator Acquisitions Team - to ensure the success and satisfaction of our diverse community of creators.

About us:

GoCreator Group is a thriving company in the e-commerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe.

Our product: It is the original clip marketplace delivering authentic content from studios to consumers worldwide.

Our Core Values

I TRUST YOU - We are honest, transparent and communicate with each other.

ONE TEAM - We collaborate, learning from each other, and are driven by continuous improvement and respect.

DRIVEN BY SUCCESS - We are like a competitive sports team. We build together, we are flexible and adaptive and driven to win.

IDEAS DONE RIGHT - We value ideas and creativity, but we implement them right on the first try.

CUSTOMER-FOCUSED - DELIVERING HAPPINESS - We understand that our community is at the core of our success.

THIS PLACE ROCKS! - We want to work in a place that is leading, amazing and we each take responsibility to make it amazing for our teammates.

Responsibilities:

  • You will work with the Creator Relations team and oversee the team responsible for cultivating a positive and engaging community environment within our company.
  • Foster an inclusive learning environment that encourages questions, nurtures a positive team spirit and a respect for work-life balance.
  • Manage the creation and publication of blog, social media and YouTube content showcasing our creators' achievements and stories.
  • You will develop and collaborate with the team to create informative and engaging tutorials to help Creators maximize their potential on the platform and learn new tools.
  • You will work with the Acquisitions Team to develop and execute strategies to generate leads and identify potential creators who align with our vision and values.
  • Cultivate strong relationships with content studios and production houses to encourage collaboration and content creation on the platform.
  • Plan and execute events to attract and engage creators, fostering a sense of community and providing networking opportunities.
  • Oversee efforts to expand our presence in external communities and forums, attracting new creators.
  • You will work closely with the Director, Creator Relations and Product team to develop new features, tools and functionalities that improve Creator workflow.
  • Collaborate with the Director, Creator Relations and the external marketing team to manage promotional activities and campaigns that enhance the platform's visibility and attract new creators.


Skills and qualifications:

  • 3-5 years of work experience in community management, influencer relations, or a similar role.
  • Strong understanding of social media platforms and online content creation.
  • Comfortable learning and explaining the functionality of new digital tools and features.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with the ability to analyze data and drive results.
  • Leadership experience managing teams and fostering a positive work culture.
  • Detail-oriented, with a strong ability to work across a multifunctional team as well as independently.
  • Fluent in English, spoken and written.


We offer:

  • Collaborative, transparent, and success-driven culture.
  • Annual bonus plans and benefits package.
  • Great Employee Benefits/Insurance plan starting on your first day.
  • Gym/fitness allowance.
  • Work From Home allowance.
  • Education allowance to keep your skills and learning current.
  • Your choice of access to Udemy, Laracast or LinkedIn Learning.
  • Birthday Holiday.
  • and much more!


We might invite candidates for interviews during the application period, so the sooner you apply the better!

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