Recruiter

Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries world-wide.

Summary Of Position

The Recruiter will be responsible for the end-to-end full cycle recruitment for a diverse portfolio of healthcare roles. This portfolio will encompass a heavy focus on recruiting for clinical healthcare roles (Physicians, Psychologists, Therapists, Nurses, Social Workers, etc.), as well as corporate roles on occasion. This includes sourcing talent, leading headhunting in the market, leveraging multiple sourcing channels, interviewing candidates, generating and negotiating offers, and also ensuring that our candidates have a positive experience throughout the recruitment process. You will work closely with the team to ensure our new hires are smoothly onboarded, including physician credentialing.

You will be responsible to strategically generate and leverage multiple sourcing avenues to ensure that we are continually attracting top talent in the market. You will also closely collaborate with the key business stakeholders to execute forward thinking Talent Acquisition strategies to ensure optimal alignment with our business priorities and growth; including talent pipeline management and partnership opportunities with campus recruitment/physician organizations/associations.

Your creativity, determination, network and keen insights will help fulfill Teladoc Health's mission during this time of exponential growth in the Canadian market. Our team is laser-focused on providing an exceptional candidate experience, attracting high-quality diverse talent, and spreading brand awareness as we continue to scale in Canada.

Essential Duties And Responsibilities

• Identify, source and engage candidates from a variety of clinical and corporate fields through creative and innovative sourcing approaches
• Review, pre-screen and interview candidates to determine appropriateness of skills, experience and knowledge in relation to position requirements
• Serve as the primary point of contact for candidates throughout the recruiting cycle (i.e. communicate status, answer questions and coordinate all follow-up efforts)
• Facilitate the hiring process, including but not limited to: negotiate and generate compensation packages, produce job offer letters, conduct background, reference verifications, as well as credentialing verifications for clinical roles
• Strategically identifying and leverage multiple sourcing avenues to ensure that we are continually attracting top talent in the market; including but not limited to direct headhunting, strategic sourcing, and optimizing job boards
• Create a robust talent pipeline (focused on clinical healthcare roles) and manage our partnership opportunities with campus recruitment/physician organizations/associations
• Continue to grow a far-reaching network of contacts, developing strong personal/professional relationships
• Develop and maintain a thorough understanding of staffing needs and the expertise required to succeed in various positions
• Expand and enhance the Teladoc Health Canada employer brand, as well as the visibility/reach of job posts and overall exposure to the market
• Monitor and report on TA metrics that illustrate the effectiveness of all recruiting efforts,
• Ensure consistent communication regarding recruiting efforts by providing status updates to all stakeholders through meetings, email updates and reports
• Provide market research to support candidate and geographic profiling to guide recruiting, and maintain a deep understanding of the recruiting market and the recruiting life cycles
• Carry out Teladoc’s commitment to diversity, equity and inclusion as part of recruiting strategies
• Some travel as required to networking events and seminars
• Perform other duties, as needed
• Facilitate candidate assessments after interviews
  
  

Supervisory Responsibilities

None

Qualifications Required For Position

• Completion of Post-Secondary education in Human Resources, Business degree or relevant field.
• Minimum of +5 years’ experience in leading end-to-end full cycle recruitment in the healthcare field; experience recruiting for Physicians is required
• Experience using Applicant Tracking Systems / HRIS systems (Workday) is a plus
• Bilingual in French is a plus
• Highly organized with the ability to multitask, prioritize and meet conflicting deadlines.
• Ability to adapt in a fast-paced, continually evolving environment, using proven time management skills and working with a strong sense of urgency
• Superior relationship / stakeholder management skills and deep care about the candidate experience
• Excellent written and verbal communication and interpersonal skills
• Proven track record of self-sufficient, full life-cycle recruiting, including expertise with screening, negotiations/closing and candidate relationship management
• Creative and strategic approaches for finding and attracting top talent
• Proactive approach to networking and building relationships
• A strong work ethic, integrity and personal accountability
• High level of respect for and adherence to confidentiality rules
• A passion for teamwork, with a burning desire to contribute
  
  

Work Environment

☐ Hybrid (Office & Remote)

Travel:

less than 20%

Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.

Why Join Teladoc Health?

Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.

Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.

Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.

Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at [email protected]