Manager, Store Design and Merchandising

Compensation Grade

Grade 8

Job Description

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Workplace Arrangements

This role will follow a remote, work from home schedule but will include travel to our Ottawa Head Office, to stores (monthly) and internationally.

What Giant Tiger Brings;

• Work Your Way! Remote work arrangement;
• Annual Profit-Sharing Program & Incentive Plan
• Health/Dental/Vision Benefits as of day 1
• Store Discount
• LinkedIn Learning Subscription;
• Parental Top Up Program
• Employee Tuition Reimbursement Program;
• Bursary Program for children of employees;
• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria
  
  

What You'll Be Doing

Owns the design and optimization of the physical store experience, including the overall design, operating model, and in-store processes. This includes leading assortment optimization, product flow, adjacencies, and fixture selection.

• Develop modular, scalable, and adaptable layout plans that align with strategic direction. Leverage internal data, customer insights, retail trends, and hard discount principles to recommend improvements that enhance cost efficiency and enable long-term scalability.
• Design store-level merchandising plans that optimize space and deliver a streamlined, high-margin, high-turnover product mix.
• Develop an operating model with streamlined processes and supporting SOPs that enhance store productivity and ensure consistent in-store execution, with proven practices and learnings that can be scaled across the chain.
• Collaborate cross-functionally with key stakeholders across Merchandising, Franchise Relations, Marketing, and Supply Chain, while owning decisions and execution for layout and assortment plans that align with strategic direction.
• Lead store pilots and new store openings from planning through post-launch evaluation, while overseeing testing and prototyping in the Tiger’s Den (Innovation Center) to validate layout, fixture, and merchandising strategies for broader rollout.
• Manage P&L performance during pilot phases, tracking sales, margin, productivity, and inventory to validate format effectiveness.
  
  

What You'll Bring

• Bachelor's degree in Business, Merchandising, Retail Management, or a related field.
• 7+ years in merchandising, category management, or retail operations, preferably with Grocery experience and within a discount retail model.
• Strong understanding of customer behavior and its impact on merchandising and operational strategies.
• Experience with SKU optimization and assortment planning, preferably within a discount retail model.
• Strong analytical skills, with expertise in leveraging data to inform SKU selection and category performance decisions.
• Exceptional ability to influence without authority, fostering collaboration and alignment across diverse teams.
• Understanding of space utilization, with a focus on maximizing sales per square foot.
• Experience in store design, layout planning, and fixture strategy to support efficient, scalable formats and enhance the in-store customer experience.
• Experience in leading Proof of Concept (POC) initiatives and translating learnings into scalable strategies.
• Knowledge of inventory management, POS systems, and performance monitoring tools.
• Deep understanding of discount retail models
  
  

Assets You May Have

• Hands-on experience in an innovation center, or test environments, involving product, process, or layout experimentation.
  
  

Travel Requirements

• Occasional travel required to Head Office in Ottawa, ON, to our stores across Canada, and internationally.
  
  

Are you interested in this position but don’t meet 100% of the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. If you require accommodation during the recruitment process, please use the contact information below to request accommodation. These accommodations are designed to remove obstacles without altering the evaluation of a candidate's fit for the role, allowing candidates to fully demonstrate their abilities. This information will be kept confidential, and your right to privacy will be protected.

Thank you for your interest in Giant Tiger, we look forward to reviewing your application!

Job Requisition

JR128415

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

If you require accommodation during your pursuit of a role at Giant Tiger please contact [email protected].