Customer Service Representatives (Remote)
Pinelake Church
Full time
Other
United States
Hiring from: United States
Can you solve problems with ease, have a soothing voice, and a smile that comes over clearly over the phone or on screen? To augment our remote staff, we are seeking Customer Service Representatives that are bright, sociable, and solution-oriented.
You will be the lifeblood of the customer service department, providing answers to inquiries, fixing problems, and making ordinary encounters extraordinary. It could be a great fit for you if you have patience, enjoy interacting with people, and are good at working in a fast-paced online setting.
Things You Must Do
Handle all customer service inquiries from A to Z through live chat, email, and phone.
Respond to inquiries, resolve problems, and guide clients through the use of items or services
Maintain composure, empathy, and efficiency in all interactions, even when faced with intense pressure. Collaborate with internal teams to address and resolve increasingly complicated issues.
Use CRM software to keep meticulous and precise records of all contacts with customers.
Try new things all the time to see what works better for the customers.
Our Desired Outcome
only if you are a legal resident of the United States and have a valid work visa
at least one year of relevant work experience in a customer service, support, or call center capacity; knowledge of working remotely is an asset
Good communicator; you're personable, warm, and competent.
Knowledgeable about and adept at using a variety of technological platforms
Adaptable and productive both in a team setting and on their own
Dependable, meticulous, and well-organized
Optimism, patience, and a focus on finding solutions are inherent qualities
Extra Points for When You
Be fluent in more than one language; Been a part of a distributed team before
Have experience in fields such as healthcare, finance, SaaS, or online retail
Dedicated to providing exceptional service and ensuring client satisfaction
The Reasons Why Our Collaboration Will Be Heaven Sent
Work from the comfort of your own home in the United States.
Adaptable timetable choices
Development opportunities and paid training
Encouragement and a focus on the team
Potential for advancement into more senior positions or specialist fields
Performance bonuses and recognition programs
All Set to Submit an Application?
Please get in touch if you are interested in joining a remote team that respects your input and talents, enjoys solving challenges, and takes pleasure in assisting others.
Send in your application right away to begin changing lives, one dialogue at a time.
You will be the lifeblood of the customer service department, providing answers to inquiries, fixing problems, and making ordinary encounters extraordinary. It could be a great fit for you if you have patience, enjoy interacting with people, and are good at working in a fast-paced online setting.
Things You Must Do
Handle all customer service inquiries from A to Z through live chat, email, and phone.
Respond to inquiries, resolve problems, and guide clients through the use of items or services
Maintain composure, empathy, and efficiency in all interactions, even when faced with intense pressure. Collaborate with internal teams to address and resolve increasingly complicated issues.
Use CRM software to keep meticulous and precise records of all contacts with customers.
Try new things all the time to see what works better for the customers.
Our Desired Outcome
only if you are a legal resident of the United States and have a valid work visa
at least one year of relevant work experience in a customer service, support, or call center capacity; knowledge of working remotely is an asset
Good communicator; you're personable, warm, and competent.
Knowledgeable about and adept at using a variety of technological platforms
Adaptable and productive both in a team setting and on their own
Dependable, meticulous, and well-organized
Optimism, patience, and a focus on finding solutions are inherent qualities
Extra Points for When You
Be fluent in more than one language; Been a part of a distributed team before
Have experience in fields such as healthcare, finance, SaaS, or online retail
Dedicated to providing exceptional service and ensuring client satisfaction
The Reasons Why Our Collaboration Will Be Heaven Sent
Work from the comfort of your own home in the United States.
Adaptable timetable choices
Development opportunities and paid training
Encouragement and a focus on the team
Potential for advancement into more senior positions or specialist fields
Performance bonuses and recognition programs
All Set to Submit an Application?
Please get in touch if you are interested in joining a remote team that respects your input and talents, enjoys solving challenges, and takes pleasure in assisting others.
Send in your application right away to begin changing lives, one dialogue at a time.
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