Sr. Adobe Campaign lead- R01552098

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

Sr. Adobe Campaign lead

Primary Skills

• Adobe Campaign
  
  

Specialization

• Adobe Experience Cloud: Senior Lead Engineer
  
  

Job requirements

• Position doesn’t offer Sponsorship and preferred some one who can work on W2
  
  

We are seeking an individual to support execution of strategic email marketing campaigns. This individual would work under the direction of clients email marketing team on fulfilling requests for building emails, creating campaign workflows, scheduling emails and/or pulling lists. They may support pulling reports related to email performance. It would be helpful to have someone who is familiar working in a marketing environment.

• We need someone who can hit the ground running, so we have STRONG preference for someone with experience using Adobe Campaign to reduce any onboarding/training time and support large volume in the next two months. Additionally, experience with other email/automation/project management tools like Taxi for Email, Stensul, Litmus, Airtable is helpful.
  
  

Responsibilities

• Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments
• Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organizations
• Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):
• Work with Clients to assess requirements
• Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows
• Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting
• Develop customer specific solutions where necessary and document them
• Proactive problem diagnosis, troubleshooting and resolution
• Create Implementation plans for new and existing clients
• Creation of accurate estimates and quotations for Adobe Campaign Consulting services
• Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution
• Ownership of the technology solution from estimation and design through to delivery, acceptance and operation
• Knowledge transfer/Training to customers on solution implemented
• Product Upgrades and Configuration activities
• Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
  
  

Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally

Work closely with the Quality Assurance team to ensure professional delivery of technical implementations

Required Skills:

• 3+ years of SQL development experience including ETL implementations
• 3+ years of scripting/programming experience (JavaScript preferred)
• 5+ years of enterprise software implementation/development experience
• 3+ years implementing Adobe Campaign for clients with Have worked on setting up a fresh instance of Adobe Campaign to go live for at least 4 clients
• Have setup ETL workflows with initial data loads and corresponding schemas and forms
• Have hosted deskside coaching sessions with clients demonstrating functionality built and enabling clients to use it
• Have created complex scheduled multi touch campaigns
• Have created complex deliveries with more than 5 personalization fields
• Good communication skills to ensure effective customer interactions, communications, and documentation
• Able to work independently with minimal supervision
• Ability to work under pressure, think quickly, delivering to tight deadline
  
  

To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/

Why should you apply for this role?

• Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.
  
  

Equal Employment Opportunity Declaration

• Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
  
  

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