Field Service Team Lead

Power your future with Qualus as a Field Service Team Lead. As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue. They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job. This position will serve as a liaison/mentor to field team.

Responsibilities

• Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
• Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field
• Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings.
• Writing procedures and/or test plans in support of maintenance and construction activities.
• Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment.
• Performing routine troubleshooting and repair of apparatus, relaying and control equipment.
• Responsible for oversight and or leading commissioning activities as it relates to power equipment
• Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution
• Planning, scheduling, and completing test activities efficiently, on time, without service interruptions
• Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned
• Support in identifying and securing equipment and manpower needs for shop/field
• Providing Project Technical Support to Field Service personnel
• Provide technical insight to sales team as needed
  
  

Qualifications

• Experience in performing routine testing, maintenance, troubleshooting and repair of apparatus, including but not limited to switchgear, breakers, transformers, CTs, PTs, cables, ATS, trip units and relays and other control equipment.
• Experience is desirable (must demonstrate a minimum of 3 years or equivalent experience) in any of the following related areas ( at least one of these areas):
• Transformers repairs; this includes replacing transformer bushing, gaskets, transformer aux relays, oil filtering, etc.
• Switchgear modification and retrofitting; this includes relay retrofit, breaker retrofit, trip unit replacement and retrofit, bussing and switchgear modifications, etc
• Transformer routine and advance testing including but not limited to SFRA, Capacitance and tan delta, hot collar, exciting current, oil and winding indicator calibration and testing, bucholz relay testing, pressure relief device testing, tap changer testing, etc
• GIS and breaker (Air, Vacuum, Oil and SF6) maintenance, repair and testing, including but not limited to hi-pot testing, contact resistance testing, Vacuum integrity testing, SF6 tests, breaker dynamic resistance and timing test, coil pickup and drop out test, partial discharge testing, closing and tripping coil replacement, charging motor replacement, breaker mechanism repairs, etc
• Medium and High voltage cable repairs and testing including but not limited to VLF and tan delta testing, sheath resistance testing, partial discharge testing, MV cables splicing and termination.
• Experience with automation equipment, VFD, SCADA and PLC programing, testing and commissioning is a plus
• Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above
• Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation
• Technical School, EET, BSEE/BSME or 5-10 years of related experience
• Electrical technician, Electrical master, NETA or NICET certifications preferred.
• Perform regular field work both indoors and outdoors
• Strong interpersonal skills, communication skills, business acumen, management ability
• Proficient in Microsoft Office (Word, Excel and Outlook)
• Valid Driver’s license and good driving record
  

Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The expected compensation range for this position is based upon several factors, including but not limited to education, qualifications, prior relevant work experience and work location.

Company Overview

Qualus is a leading pure-play power services firm and innovator at the forefront of the energy transition and transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has nearly 1,600 professionals, with offices throughout the U.S. and Canada.

EEO Statement

At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email [email protected].