Service Support Assistant

ESSENCE JOURNEY REMOTE
Full time
Customer Support
United States
Hiring from: United States
Job Description

Were seeking a dependable and organized Service Support Assistant to help manage incoming requests and complete simple service tasks using online tools. Youll assist with follow-ups, form submissions, and updates related to general support needs.

Key Responsibilities:

  • Process basic requests through email or internal dashboards
  • Complete forms and follow-up tasks as assigned
  • Maintain accurate records and status updates
  • Communicate clearly and professionally using written channels
  • Provide timely updates or support when needed


Qualifications:

  • Strong attention to detail
  • Able to work independently and meet deadlines
  • Comfortable using web-based platforms
  • Must be based in the U.S. and 18 or older


Perks:

  • Work-from-home flexibility
  • Supportive and respectful team environment
  • Opportunity to grow in virtual admin or support roles
  • Training and Tools provided

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