Fraud Analyst

Job Description

Fraud Analyst

As a Fraud Analyst, you will play a critical role in preventing, identifying and tracking potential fraud. You will be responsible for complex investigations, be the subject matter expert on fraud and act as the point person during any fraud incidents. In this role, you will collaborate with different departments; such as regulatory operations, compliance & AML in order to ensure all suspicious activities are appropriately logged, tracked and reported on.

What You Will Do As A Fraud Analyst

• Conduct complex deep dives and report findings to leadership.
• Ensure quality assurance (QA) of Senior Agents, making sure the fraud team performs at expected levels.
• Continuously monitor emerging fraud trends and collaborate with fraud department leadership to identify opportunities for process optimization.
• Update and maintain internal policies and procedures to maintain effectiveness and compliance.
• Develop and create coaching and teaching materials for the fraud team and other stakeholders, leveraging your extensive knowledge.
• Complete regulatory reports by analyzing data and providing key findings.
• Serve as the point of contact for complex and high-risk escalations.
• Triage and act as the primary contact for major fraud incidents.
• Assist leadership in optimizing the fraud strategy.
• Support the customer support and VIP teams with escalated customer issues.
• Collaborate with compliance, AML, and regulatory operations teams to ensure all regulations related to fraud incidents are met.
  
  

What Skills You Bring

• 3+ years of relevant fraud and/or AML risk experience
• A Bachelor's Degree in a related field such as Criminal Justice, Finance or Business
• Understanding of gaming and payment processes. Experience with online Sportbetting and online Casino preferred
• Self-motivated, analytical thinker with exceptional attention to detail
• Flexibility to perform in a fast paced startup environment in an evolving industry
• Investigative curiosity with strong organizational skills
• Comprehensive understanding of GSuite products, specifically Google Sheets
• Competency with products such as Tableau, Snowflake, and SQL
• Incident response management experience is considered an asset
• Ability to effectively communicate complex information across multiple departments
• Ability to work a hybrid remote and in office schedule that will include weekends.
• Ability to become and maintain licensing in multiple jurisdictions.
  
  

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.