Scrum Master

Requisition ID: 228615

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As Scrum Master of the CCP Intake Team, you will be responsible for the following activities:

• CCP Consultant
• participate/lead discoveries around impact, that planned changes have, on the Contact Center platform
• Estimates
• Lead/facilitate ceremonies to drive forward all estimation activities for all Intake requests.
• Execution Roadmap
• Share insights into work effort needed to complete Intake items being considered for our roadmap.
• Work with other teams to align on cross team deliverables and targets
• Provide status updates to other teams as it relates to their intake requests.
• Agile
• Lead/facilitate ceremonies to drive forward execution of all items on our active roadmap.
• Work with team members to ensure the team reaches and sustains the 'storming' stage.
• Mentor team members to help make them effective members of the team
• Bring staffing issues to management's attention for their action.
• Guide Development & Test Execution
• Work with developers and testers to clarify any questions relating to user stories.
• Bring any blockers that cannot be handled by the team to management's attention for their action.
• Team Mentor
• Help grow junior team members.
  
  

What’s In It For You

• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We foster an environment of innovation and continuous learning. We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide employees with an environment that is safe, inclusive, and reflective of all communities by promoting fair and equitable treatment and prioritizing unconscious bias and anti-racism training.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• Predominant work from home team culture, with ad hoc in person (once post Covid permits).
• When in person collaboration is required, you can take advantage of our new state of the art ecosystems with a design focus on enabling collaboration through both environment and technology.
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.