UX Designer

Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?
If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at [email protected] and let us know how we can support you. You do not need to share personal details or disclose the nature of your request.  You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.
• Collaboration and Transparency: Valuing teamwork and open communication.
• Growth Mindset: Encouraging innovation and continuous improvement.
• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

Bixal is seeking a highly skilled UX Designer to join our team and help us deliver exceptional user experiences for our government clients. The UX Designer will collaborate with cross-functional teams to conduct user research, develop service wireframes, and ensure backend services support intuitive, accessible, and consistent user experiences across web and mobile platforms. They will play a key role in aligning back-end capabilities with front-end design needs, using human-centered design principles to improve the Veteran experience across the VA’s digital health tools.

This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

The salary range for this role is $90,000-$100,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

• Conducting user research to understand the needs, goals, and preferences of government employees and citizens who use our digital products and services

• Creating user personas, user journeys, wireframes, and prototypes that effectively communicate design ideas and concepts to stakeholders

• Collaborating with other designers, developers, and project managers to ensure that design solutions are aligned with project requirements and timelines

• Conducting usability testing and gathering feedback from users to continuously improve the user experience

• Supporting the development of design processes, workflows, and standards that enable efficient and effective design operations

• Staying up-to-date with the latest design trends, tools, and techniques, and sharing knowledge with the team to promote a culture of innovation and continuous improvement

• Other duties and responsibilities as trained and qualified to perform.

Qualifications:

• Bachelor's degree in a related field, plus at least four (4) years of relevant experience, or an equivalent combination of education and/or experience.

• Experience in UX design, preferably in a federal consulting or government environment

• Strong portfolio that demonstrates a range of UX design skills, including user research, wireframing, prototyping, and visual design

• Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite

• Understanding of human-centered design principles and methodologies

• Strong communication and collaboration skills, with the ability to work effectively in a team environment

• Familiarity with accessibility and Section 508 compliance guidelines is a plus

• Must be able to pass and maintain a Public Trust security clearance

How We Support Our Team:

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.